Technical Services Engineer - Fujitsu Consulting India - Pune
(2023-06 - 2024-10)
Worked as One CRM service center team member and supported sales force Japanese and Indian team to perform daily activity as per manual by provided Japan.
- Communication with Japan for morning and weekly meetings.
- Completed successfully one other project translation and interpretation independently got appreciation from Japan.
- Implemented continuous improvement initiatives within the department, leading to increased productivity levels among technicians.
- Developed comprehensive documentation for all completed tasks, contributing to an organized knowledge base for the team.
- Maintained accurate records of work orders, ensuring clear communication between departments regarding task progress and completion status.
- Developed strong relationships with key accounts through consistent high-quality service delivery.
Technical Operation Specialist - IBM (Kyndryl) India Pvt Ltd - Gurugram
(2017-09 - 2022-11)
Worked as PSM and IAM Team Member & Sub lead and supporting IBM Japan team in monitoring, managing and reviewing the access authorization on periodical cycles for its more than 100 clients associated with different IBM data center in japan Maintaining the standards and timely delivery in BAU including Ad-hoc, Monthly and Quarterly task according to the specified manuals. Have got Appreciation and Award from IBM Japan Management for doing successful transition of the WAVE3 PROJECT from IBM China.
- Conducted thorough system analysis to identify areas of improvement, leading to optimized workflows and higher overall performance.
- Implemented robust monitoring systems that provided real-time insights into potential issues for swift corrective action when needed.
- Streamlined processes for increased efficiency by automating tasks and developing user-friendly documentation.
- Developed custom scripts for process automation, reducing manual workload while increasing accuracy and reliability of results.
- Performed comprehensive risk assessments to proactively address potential security threats before they could impact business continuity or information privacy.
Technical Consultant Specialist - Fujitsu Consulting India - Pune
(2014-11 - 2017-09)
Fujitsu Consulting India where we supported level 1 service in infrastructure management 24/7, 365 days and It mainly includes server management (3600+ servers) alert monitoring, daily, weekly and monthly pre agreed task (169 Numbers) and also includes request based tasks from customers on daily basis We also give other support which name SAP transport.
- Solve issues or quires during shift and support on call (24/7) support.
- Creation of check sheet for new request based task
- Citrix administration
- Using BUDDY for checking mail and provide the task.
- Using VMware application.
- Using Tera term application
- Providing server support for the client.
Japanese Language Interpreter - Yushiro India Pvt Ltd (Free lancer) - Neemrana
(2014-04 - 2014-10)
- Support Plant head to setup the plant
- Handling onsite support and trainings
- Day to day interpretation, Taking care of the Business Delegates.
- Help the business operations manager by providing various reports of compliance.
- Managed multitasking effectively under pressure while providing immediate interpretations during fast-paced discussions or debates.
Interpreter Cum Translator - Tanaka Auto Parts India Pvt. Ltd. - Bangalore
(2013-06 - 2014-02)
- Support to client and Japanese Technician setup the line.
- Handling onsite support and trainings
- Day to day interpretation for production and management.
- Handling administration work related to Japanese Expatriate for their setups.
- Help the business operations manager by providing various reports of compliance.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Interpreter Cum Translator - Honda Express Logistics India (Free lancer) - Alwar
(2012-12 - 2013-05)
Support to client for wheel assembly setup with Japanese Technician and vender visit etc.
- Handling onsite support and trainings
- Day to day interpretation, Taking care of the Business Delegates whenever they visit India, hotel bookings, arrangement of cars & accompany with them in market survey and Client Meetings
- Handling administration work related to Japanese Expatriate for their setups.
- Help the business operations manager by providing various reports of compliance.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Communicated with clients to understand interpreting needs and provide best service possible.
Japanese Interpreter and Translator - TB Kawashima Automotive India private limited - Mumbai
(2012-04 - 2012-10)
- Day to day interpretation with Japanese and production team.
- Handling onsite support and trainings.
- Taking care of the Business Delegates.
- Help the business operations manager by providing various reports of compliance.
- Communicating with the Shop floor team & translating the standard document in their native language to understand & to resolving their queries
- Participating & helping the team in achieving the Schedule on daily basis by coordinating with local Contractor within specified time.
- Streamlined document translation process for faster turnaround times, resulting in improved client satisfaction.
Japanese Interpreter and Translator - L&T MHI Boiler Pvt. Ltd - Surat
(2011-10 - 2012-03)
- Support to client and Japanese Technician for boiler manufacturing line.
- Handling onsite support and trainings.
- Day to day interpretation for production and management.
- Handling administration work related to Japanese Expatriate for their setups.
- Help the business operations manager by providing various reports of compliance.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- J-E translations / Interpretation Technical
- Supported medical professionals in delivering quality care to patients by providing accurate interpretations during appointments, consultations, and therapy sessions involving Japanese-speaking individuals
- Served as a trusted liaison for visiting Japanese dignitaries, providing both language support and cultural guidance throughout their stay.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Line Associate In Production - Musashi Auto Parts India Ltd - Bawal
(2003-02 - 2011-03)
- Worked as line associate in production department.
- Quality assurance at various levels.
- Maintain production related documents.
- Improvement in work quality assurance at various level.
- Improve shop floor work practices.
- Successfully reduced rejection of material.
- Implementation of KAIZEN.
- Preparation of various checks sheets.
- Worked as a team member of installation and commissioning of line.
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Contributed to achieving company objectives by consistently meeting or exceeding individual performance metrics.
- Efficiently operated various machines on the assembly line while maintaining attention to detail and precision in final products.
- Increased overall productivity with expert knowledge of equipment operation, maintenance, and troubleshooting.
- Collaborated with team members to meet daily production goals and maintain a positive work environment.
- Completed all assigned tasks within targeted deadlines, keeping pace with demanding production schedules.
- Reduced waste and maintained quality standards by closely monitoring product assembly and identifying areas for improvement.
- Maintained strict adherence to safety guidelines, resulting in reduced accidents and injuries on the production floor.
- Participated in regular team meetings to discuss process improvements, share best practices, and address challenges.
- Supported supervisors in tracking inventory levels and ordering necessary supplies for uninterrupted production flow.
- Ensured consistent product quality through thorough visual inspections and adherence to established specifications.
- Followed protocols to enhance protection and maintain safe work environment.
Apprentice Training - Jash Engineering private limited - Indore
(2001-12 - 2003-01)
Completed one year apprentice training in ash Engineering private limited Indore in Production and R&D and process division in Indore.
