Puneet Khosla
Senior Manager / Architect - Salesforce
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About
With over 20 years in IT and a decade dedicated to Salesforce architecture, I help organizations design and deliver intelligent, scalable, and efficient Salesforce solutions. Currently a Senior Technical Architect / Manager at Salesforce India, I lead enterprise-level programs — from CXO strategy discussions and demos to technical governance and COE reviews. Recognized as a Salesforce Einstein Champion, 3× Trailblazer Golden Guide Award Winner, and Top 20 Community Contributor, I’m passionate about advancing Salesforce AI and mentoring the next generation of Trailblazers.
I further have 26x Salesforce Certified, 5x Accreditation , All Star Ranger Rank and Agentblazer Legend Status in Trailhead
Experience
Salesforce India, Gurgaon, Senior Technical Architect / Manager
Nov 2021 – Present
- Lead Strategy / Technical discussion at program level with CXO.
- Suggest future roadmap of the program as a whole.
- Lead Salesforce Implementations for multiple projects and global implementations
- Give Architectural sign offs in the ARB Discussions / COE.
- Architecting solutions for complex problems.
- Preparing and Leading discussions regarding Project planning, Resource planning and estimations.
- Working in Presales activities (preparing demo, giving presentations, interacting with Sales and Presales teams).
- Key stakeholders Management.
- Consulting on best practices, solutions, etc.
- Worked with India and Global clients (Onsite / Offshore)
- Leading Recruitment Activities
Nov 2018 – Nov 2021
- Architect complex solutions for multiple Global implementations.
- Delivering End to End project involving capacity planning, resource planning, estimations, sprint planning, QA, etc.
- Work towards estimations and RFPs.
- Design tools for Go to Market solutions.
- Improve system and application efficiency by identifying redundancies.
- Led Einstein COE in the organization.
- Helped in growing the Deloitte USI Gurgaon Salesforce practice.
- Architect / PM for some of the Internal Assets.
- Worked for US / EMEA / APAC clients.
- Leading Recruitment Activities (including campus recruitment).
July 2012 – Oct 2018
- Led the organization towards Salesforce Gold Partnership.
- Handled projects from designing and delivering perspective.
- Worked for US, EMEA & UAE based clients (onsite and offshore).
- Worked on multiple integration & Salesforce Platform / Experience Cloud / Analytics projects.
- Onshore (UK & US) co-ordination, project discovery, Presales presentations.
- Leading Recruitment Activities.
July 2007 – July 2012
- Resolved Application Production incidents
- Built tools to reduce day to day manual tasks
June 2005 – July 2007
- Developed the required module as per design.
- Travelled to UK as Onshore Developer.
Education
- PGDBM (Marketing) – IMT CDL
- B.Tech (CSE) – IP University
