Pushkar Sharma
Deputy Manager – Technical & QA Services
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About
Dynamic and results-driven Quality Assurance & Technical Services Professional with over 10 years of experience in the packaging industry. Proven expertise in customer complaint resolution, technical troubleshooting, new product trials, and quality systems implementation. Adept at driving continuous improvement, fostering client relationships, and ensuring compliance with stringent quality standards.
Experience
Deputy Manager – Technical & QA Services - Parksons Packaging Ltd. - Baddi, Himachal Pradesh
(2016-03)
Parksons Packaging is a leading manufacturer of high-quality folded cartons and corrugated boxes for pharmaceutical, FMCG, and personal care sectors.
- Lead QA and technical services for major clients including P&G, L'Oréal, Colgate-Palmolive, HUL, Johnson & Johnson, Mondelez, Sun Pharma.
- Manage customer complaints, ensuring timely resolution and root cause analysis.
- Conduct new product trials and market validation for innovative packaging solutions.
- Provide technical training to customers and internal teams, enhancing process efficiency.
- Drive continuous improvement initiatives to reduce defects and improve customer satisfaction.
QA Executive (In-Plant QA) - Pinetree Packaging Ltd. - Baddi, Himachal Pradesh
(2012-06 - 2016-02)
Manufacturer of printed cartons and corrugated boxes for leading brands like Colgate-Palmolive.
- Performed raw material testing and generated COA for incoming quality control.
- Conducted IPQC and provided on-line troubleshooting during production.
- Managed customer complaints and coordinated line trials for Colgate Baddi.
Education
Post Graduate Diploma - Packaging - Indian Institute of Packaging (2021)
B.Tech - Printing Graphics & Packaging - Kurukshetra University (2012)
Diploma - Electronics & Communication Engineering - Govt. Polytechnic Rohru, H.P.
