Pushpa Latha K

AML and Financial Crime Analyst with 4+ years of experience in transaction monitoring, fraud investigations, Enhanced Due Diligence (EDD), KYB/KYC reviews, and risk-based financial crime investigations across FinTech and e-commerce environments. Experienced in conducting transaction analysis, identifying suspicious activity patterns, assessing AML/KYC risks, and supporting compliance with global regulatory frameworks. Skilled in sanctions screening, adverse media research, OSINT investigations, customer risk profiling, and investigative documentation.

Senior Representative – AML / Financial Crime Analyst - Concentrix (Client: Revolut) - On-site Bangalore, India

(2025-10)

• Conducted EDD reviews for 100+ high-risk customers monthly while maintaining 98%+ investigation quality and productivity targets.
• Performed transaction monitoring on high-volume accounts to identify suspicious activity and reduce financial crime exposure.
• Executed sanctions, PEP, and adverse media checks within SLA timelines, improving onboarding turnaround by 20%.
• Investigated SOF and SOW documentation to strengthen compliance accuracy and reduce customer escalation risks.
• Collaborated with FIU and compliance teams to resolve escalated AML cases with faster resolution efficiency.
• Maintained audit-ready case documentation with 99% accuracy, ensuring regulatory compliance and operational readiness.

Risk & Fraud Investigator - Amazon Development Centre Pvt Ltd - Bangalore, India

(2022-02 - 2025-08)

• Investigated fraud cases involving account compromise, identity theft, chargebacks, and marketplace abuse while consistently maintaining 98%+ quality scores and SLA adherence.
• Managed 150+ investigations weekly with strong productivity performance, contributing to faster fraud resolution and reduced customer impact.
• Analyzed transactional and behavioral data patterns to identify fraud trends, helping prevent potential financial losses and improve platform trust and customer safety.
• Conducted audit reviews and reconciliation checks that improved compliance accuracy and strengthened fraud prevention controls across operational workflows.
• Acted as Point of Contact for operational reporting and workflow analysis, supporting queue optimization and improving team productivity by 15%+.
• Partnered with risk, compliance, and training teams to enhance fraud detection workflows, contributing to improved investigation turnaround times and customer experience.

Bachelor of Commerce - B.Com - Alva's Degree College, Mangalore (2018-07 - 2021-10)