R Akshaya
Collections & Customer Support
Talent
Patel Nagar, DelhiMember since July 7, 2026
Handling CustomersKnowledge abot SBI CARDS PortfolioData CollectionComplaint ResolutionLeadership Qualities
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Handling CustomersKnowledge abot SBI CARDS PortfolioData CollectionComplaint ResolutionLeadership Qualities
About
Collection Agent
Experience
Customer Executive - Sree Krishna Agency - Bangalore, India
(2023-09 - 2024-02)
Collection Agent
- Target oriented.
- Knowledge about the PORTFOLIO ( SBI CARDS ).
- Achieving the Top Slabs of the company.
- Attended to incoming enquiries within target timeframes.
Customer Executive - ISON Xperiences - Bangalore, India
(2022-04 - 2023-08)
Collection Agent ( Process SBI CARDS). Handling Escalation.
- Remained calm under pressure to handle customer complaints and solve problems.
- Collected and updated accurate customer information to generate meaningful insights.
- Handled incoming telephone calls promptly to minimise customer waiting times and enhance customer satisfaction ratings.
Education
B COM ( CA) - Commerce - Sri Padmavathi Women Degree College Palamaner (2017-05 - 2021-04)
INETERMEDIATE (CEC) - TKC Govt Junior College (2015-06 - 2017-04)
SSC - OLL HIGH SCHOOL (2014-06 - 2015-04)
Skills
Collections & Customer Support
