Technical Support Engineer
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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A person with good interpersonal skills with an urge to keep learning.
⦁ Analyzed issues to identify troubleshooting methods needed for quick remediation.
⦁ Served as primary point of contact for support relating to owned solutions and products.
⦁ ServiceNow
⦁ Microsoft Office 365
⦁ VMWare horizon client
⦁ RSA Security
⦁ Pulse Secure
I did my Graduation in ECE, hence, I love to play with gadgets and work on IOT projects. During the course I've also picked up programming skills.