Narayanan T

Skilling and Workforce Development Leader with 14+ years of experience driving industry-academia partnerships, student employability initiatives, and large-scale certification, internship, and placement programs. Proven expertise in stakeholder management, university engagement, program operations, and multi-campus execution, delivering scalable workforce development solutions across higher education institutions.

Senior Manager – Training Delivery at Ethnus Consultancy Services (2025-04 – Present)

Leading career development company partnering with 500+ engineering colleges across India.

• Lead a pan-India trainer workforce of 100+ trainers, overseeing recruitment, onboarding, deployment, performance management, and quality assurance across multiple concurrent campus engagements.
• Manage end-to-end program delivery operations including scheduling, logistics, accommodation, campus coordination, and trainer-institution alignment.
• Execute large-scale CSR-funded skilling projects in partnership with corporates and academic institutions, delivering measurable employability outcomes.
• Coordinate with university leadership, Placement Officers, and HoDs to embed training programs into academic calendars and institutional processes.
• Design evaluation and feedback mechanisms to track learner progress, trainer effectiveness, and program ROI for institutional and corporate stakeholders.
• Drive continuous improvement by analysing cohort performance data and refining curriculum, delivery formats, and assessment strategies.

Head of Operations at Kings Learning (2014-08 – 2025-03)

Chennai-based learning solutions company offering corporate training, college programs, and customised skilling interventions.

• Built the organisation from the ground up — scaled from launch to a thriving, self-sustaining skilling enterprise over a decade, owning strategy, operations, business development, and delivery.
• Designed and launched industry-aligned curricula for corporate clients and higher-education institutions, covering technical, behavioural, and leadership competencies.
• Forged and managed strategic partnerships with colleges and corporates, creating collaborative programs that aligned institutional goals with industry requirements.
• Led end-to-end multi-campus program execution — managing approvals, budgets, faculty coordination, trainer deployment, logistics, and quality assurance simultaneously.
• Drove significant revenue growth(2.5 Cr) through business development, expanding the client portfolio across education and corporate segments.
• Built and mentored internal teams; established performance frameworks that improved operational efficiency and delivery consistency.
• Managed stakeholder relationships across institutional leadership (Principals, VCs, HoDs) and corporate decision-makers, ensuring long-term partnership retention.

Assistant Manager – Customer Relations at VistaMind Education (2012-01 – 2014-12)

Premium CAT/MBA entrance coaching brand with a strong institutional network across South India.

• Led the Campus Connect initiative — established institutional partnerships with 10+ colleges to expand the brand's reach into university campuses.
• Guided and mentored 1,000+ students to secure admissions at IIMs and top B-schools through structured counselling and personalised academic intervention.
• Organised seminars, workshops, and mock-test events at campuses, improving lead conversion and brand visibility.
• Contributed to program development and revenue growth, playing a key role in the company's market positioning.

Executive – Student Relations at T.I.M.E. (2011-01 – 2012-12)

• Counselled 1,000+ students aspiring for CAT and management entrance exams, providing tailored guidance on exam strategy and B-school selection.
• Conducted workshops and seminars that improved student preparedness and contributed to high placement outcomes.

Customer Support Leader at RBPO (2009-01 – 2011-12)

• Managed a customer support team in a high-volume environment and ensuring SLA compliance

Post Graduate Diploma in Business Management – Annamalai University (2018)

Bachelor of Business Administration in BBA – Annamalai University (2014 – 2017)