Rahul Jamdagni

Results-driven Automotive professional with extensive experience in Used Car Operations, Auction Management, Sales Operations, and Business Analytics within the automobile industry. Proven expertise in managing end-to-end used car procurement, auction processes, dealer network operations, customer lifecycle management, and operational performance improvement. Skilled in handling large-scale vehicle evaluations, pricing strategies, inventory planning, retail operations, and customer escalation management while ensuring high service quality and business profitability.

Possess strong analytical, leadership, communication, and problem-solving skills with the ability to manage high-pressure operations, improve process efficiency, and deliver sustainable business growth in the automotive and used car ecosystem

B2b Sales Manager - Motorpedia - Gurugram

(2025-11)

Motorpedia – Used Cars & Automobile Auctions

• Lead and manage complete automobile auction operations for used vehicles
• Oversee vehicle sourcing, listing, bidding, negotiation, and final closure processes.
• Ensure smooth execution of online auctions with maximum No Bid Ratio and
• Develop and manage B2B partnerships for both vehicle procurement (supply) and buyer network expansion (demand)
• Build strong relationships with dealers, fleet owners, OEMs.
• Generate new business opportunities to increase auction participation and revenue
• Identify and onboard new dealers and institutional buyers/sellers across multiple regions.
• Maintain long-term business relationships with high-value clients.
• Conduct regular market visits and dealer engagement activities.
• Drive auction sales targets, profitability, and overall business expansion.
• Develop pricing and remarketing strategies to maximize vehicle realization value.
• Monitor market trends and competitor activities to improve business performance.
• Ensure timely vehicle inspection, valuation, categorisation, documentation, and inventory management.
• Monitor auction TAT, Bid efficiency, payment collection, and vehicle dispatch processes
• Improve operational efficiency through SOP implementation and process optimization
• Lead BDM, procurement, operations, and auction support teams.
• Set KPIs, monitor performance, and conduct regular training sessions.
• Build a high-performance, target-oriented work culture.
• Resolve high-level dealer or customer escalations related to auction transactions
• Ensure transparency and trust in auction dealings and vehicle quality processes.
• Enhance customer satisfaction and repeat business ratios
• Analyze auction performance, conversion ratio, procurement trends, and dealer activity
• Prepare business MIS, revenue reports, and performance dashboards for management review.
• Use data-driven insights for strategic planning and operational improvements
• Coordinate with inspection, finance, logistics, operations and sales teams for seamless execution.
• Ensure proper documentation, payment reconciliation, and compliance management.
• Identify new markets and business segments for auction growth.
• Develop scalable B2B strategies for increasing vehicle volumes and buyer participation.
• Support digital transformation and technology adoption in auction operations.

Sales & Operations Analyst (Acting Operations Lead Responsibilities) - Value Drive Technology Pvt. Ltd. (Spinny)

(2023-02 - 2025-10)

Managing operational performance across 20+ cities including Delhi NCR, Mumbai, Pune, Ahmedabad, Lucknow, Indore, Chennai, Kochi, Coimbatore, Jaipur & Chandigarh. Overseeing 150+ counters in B2B automotive procurement operations. Managed monthly auction volume of 500+ used vehicles across dealer and institutional channels. Leading and mentoring a team of 25+ Business Development Manager

• Driving monthly revenue targets and ensuring consistent business growth across territories
• Monitoring vehicle procurement lifecycle from sourcing to inspection, documentation, and payment clearance
• Implementing structured tracking systems using Advanced Excel dashboards for target vs achievement analysis
• Reducing operational delays by improving coordination between procurement, logistics, and service teams
• Ensuring documentation compliance and minimizing financial risk in used car transactions
• Conduct performance reviews, training sessions, and motivation programs for field teams
• Supporting leadership with data-driven insights for expansion and cost optimization strategies

Operations & Sales Executive - Acko Drive

(2022-04 - 2023)

• Managed customer New car Bookings and ensured seamless vehicle delivery operations.
• Coordinated between OEMs, finance partners, and internal operations teams
• Improved turnaround time (TAT) for vehicle delivery through better inter-team communication.
• Monitored customer acquisition cost and operational KPls to improve margins
• Contributed to expansion strategy and pricing negotiations
• Handles customer Escalation during the delivery journey.
• Reduce cancellation to 20%from 45%

Management Trainee - Operations & Store Expansion - Sunshine Teahouse Pvt. Ltd

(2020-02 - 2021-11)

• Led new store expansion projects across multiple cities
• Managed budgeting, vendor coordination, compliance, & operational setup
• Monitored post-launch performance and optimized workflows
• Improved operational efficiency and cost control through structured execution

MBA - Kurukshetra University (2025)

B.Sc. - Hospitality & Hotel Administration - National Council of Hotel Management & Catering Technology (2017 - 2020)

12th - Haryana Board

10th - CBSE