Rahul Nagpurkar

I am RHCSA-certified with 3 years of experience as a NOC Engineer and Linux System Admin, supported and maintained Telecom OSS platforms in 24/7 operational environments. I had experienced in monitoring, troubleshooting, automation, and supporting reliable infrastructure while ensuring high service availability. Also Skilled in integration, containerization, orchestration technologies, and cloud-native infrastructure management.

• OSS Ops & Tools Engineer

1.Maintained 90+ Linux servers with a focus on uptime and efficiency, achieving 20% downtime reduction through real-time monitoring and troubleshooting with root cause analysis.

2.Delivered L1/L2 operational support and performed routine maintenance on Linux/Unix servers, applications as per defined SLA, ensuring seamless operations across 24/7 shift environment.

3.Performed routine health checkup of Linux environments and communicates findings and improvement recommendations to the users.

4.Administered core Linux operations on user & group accounts, file permission & access control, process/service operations, server backups, and filesystem administration with ensuring secure, efficient system performance.

5.Collaborated with vendor and support teams to execute package upgrades, patch management, service operations with pre-post upgrade validations.

6.Experience in OpenStack Cloud user management, role-based access control (RBAC), and monitoring for network elements. Applied hands-on experience in AWS services like IAM, EC2, VPC, S3. CloudWatch and more.

7.Worked with networking fundamentals (DNS, DHCP, IP protocols), basic shell scripting, and SQL queries in daily tasks & operational activities.

8.Hands-on exposure with container platforms like Docker, Kubernetes for containerized service deployment and basic troubleshooting.

PROJECTS--

• AMOS tool deployment for LTE Node Access (Telco-Prod Environment)

• Created dedicated AMOS service user with secure directory permissions with Amos service file.

3.Executed rollout from test to production environment, collaborated with vendor team for acceptance testing, and published a guided MOP for end-user operations.

• Prepared and published detailed Method of Procedure (MOP) and operational documentation for end-users and support teams, enabling smooth adoption and ongoing maintenance.

• Automated AWS 3-Tier Infrastructure Deployment using Terraform (Test-Lab Environment)

• Deployed a PHP-based Shop Kart application on Apache web servers backed by RDS MySQL 8.0, with CloudWatch alarms and SNS notifications integrated for automated scaling events.
• Implemented secure multi-layered networking with public and private subnets across multiple Availability Zones, NAT Gateways for private subnet outbound access, and a Bastion Host for secure SSH entry.
• Managed Terraform remote state using AWS S3 for state storage and DynamoDB for state locking, ensuring safe and consistent infrastructure management.

BE in ECE - Pune University

12th in Science - Mumbai University