Athinan Abbas

NOC ENGINEER

Bengaluru, Bengaluru UrbanMember since November 5, 2025

Incident ManagementSLA ComplianceRoot Cause Analysis (RCA)DNSDHCPCisco IOSLinuxWindows ServerPythonPingTracerouteNSLookupStreamlitMachine LearningLinear RegressionRidge RegressionRandom ForestLogistic RegressionTF-IDF

About

NOC Engineer with hands-on experience monitoring 24/7 network infrastructure, resolving LAN/WAN, DNS, and DHCP issues, and driving incident management, SLA compliance, and root cause analysis (RCA) using industry-standard diagnostic tools. Proficient in OSPF, EIGRP, and BGP routing protocols, Cisco IOS, Linux, and Windows Server administration, with a Python and machine learning foundation that supports data-driven network operations. Focused on improving network uptime, security, and performance through fast, disciplined troubleshooting.

Experience

NOC Engineer - Stampede Communication - Kochi, Kerala

(2025-08)

Monitor network infrastructure in a 24/7 NOC environment, ensuring high availability and consistent performance across LAN/WAN services.
Perform Tier 1 network troubleshooting for connectivity, DNS, and DHCP issues, responding promptly to automated alerts from monitoring platforms.
Manage incident tickets end-to-end, tracking SLA compliance and escalating critical issues to L2/L3 engineering teams for timely resolution.
Utilize diagnostic tools including Ping, Traceroute, and NSLookup to isolate faults, and maintain detailed logs to support incident reporting and root cause analysis (RCA).

Network & Hardware Technician - Rainbow Network - Kochi, Kerala

(2024-09 - 2025-07)

Installed, configured, and maintained LAN/WAN networks, routers, switches, and cabling infrastructure for business clients.
Diagnosed and resolved connectivity, IP configuration, DNS, and hardware-related issues to minimize service disruption.
Configured network devices and assisted in network deployments to ensure reliable, secure operations.
Built a real-time calorie prediction web application using Python and Streamlit, demonstrating applied programming and data-handling skills.