Rajat Singh

Salesforce Developer with 7+ months of hands-on experience in Sales Cloud and Experience Cloud, delivering scalable service solutions. Skilled in Flows, Apex, Lightning Web Components, and integrations, with a focus on improving efficiency, utilization, and customer experience.

Agentforce

Champion (2026) with a Prompt Builder Templates Superbadge, actively building expertise in Salesforce's AI-driven platform capabilities.

Salesforce Developer - Cloud Analogy

(2026-02)

Project: Real Estate CRM Platform

• Designed and developed Salesforce Flows, Apex Classes, and Lightning Web Components (LWC) to automate the complete pre-sales lead lifecycle, including lead assignment, site visit scheduling, and follow-up processes.
• Implemented a round-robin Lead Assignment Engine using Apex to distribute leads fairly among Pre-Sales Relationship Managers, improving workload balancing and reducing manual intervention.
• Developed and configured automated email notification systems using Salesforce Email Templates, Apex, and Scheduled Apex for site visit confirmations, reminders, client feedback, missed calls, and customer communications across multiple projects.
• Customized Salesforce Experience Cloud (Experience Builder) by enhancing Channel Partner registration and lead capture forms, integrating lookup relationships, improving UI/UX using LWC.
• Automated business processes using Record-Triggered Flows, Scheduled Flows, Apex Triggers, and Schedulable Classes, including SLA notifications, callback task creation, ownership reassignment, and lead/opportunity updates after conversion.

Bachelor of Technology - Computer Science and Engineering - Dr. A.P.J. Abdul Kalam Technical University (AKTU) (2026)