Rajesh Swain
CUSTOMER SUPPORT EXECUTIVE | TELE-SALES EXECUTIVE | INSIDE SALES PROFESSIONAL
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About
Customer Sales Executive with 3+ years of experience in Tele-Sales, Customer Support, Data Management, and Operations. Skilled in outbound calling, lead conversion, customer relationship management, objection handling, and customer retention. Proven ability to communicate effectively with customers, maintain accurate CRM records, and achieve business targets. Seeking an opportunity to contribute to organizational growth as a Customer Support or Inside Sales Executive.
Experience
Customer Sales Executive at Voitekk Solutions (Plix Process) (2026-01 – Present)
- Handle outbound customer calls for product onboarding and sales conversion.
- Resolve customer queries and objections professionally.
- Maintain accurate customer records and follow-ups in CRM.
- Consistently work towards achieving weekly and monthly sales targets.
Tele-Sales Executive (Kotak Debit Card Process) at Eureka Outsourcing Solutions (2025-04 – 2025-12)
- Conducted outbound sales calls to promote Kotak Mahindra Bank debit card services.
- Explained product features and benefits to prospective customers.
- Handled objections and supported customer onboarding.
- Maintained process compliance and customer data accuracy.
Quality Inspector at Honda Manufacturing Vendor (2024-04 – 2024-11)
- Performed quality inspections on motorcycle fuel tanks.
- Identified defects and maintained inspection records.
- Supported quality compliance and production standards.
SMT Production & Quality Associate at Sahajanand Medical Technologies, Surat (2023-01 – 2024-02)
- Assisted in medical device manufacturing operations.
- Conducted quality checks and followed cleanroom protocols.
- Maintained adherence to safety and operational standards.
Data Entry Operator at Xpressbees Logistics (2022-09 – 2022-12)
- Managed shipment and inventory data with high accuracy.
- Verified records and resolved data discrepancies.
Education
ITI in Fitter Trade – ITI Hinjilicut, Ganjam, Odisha
SSC in 10th Standard – Gujarat Secondary Education Board