Europe assistant - RSA - Mumbai
(2022-02 - 2023-11)
- Supported continuous improvement initiatives by identifying operational inefficiencies and proposing solutions.
- Worked for brands well known brands.
- Built and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results. Building relationship with client and consumer.
Orm - Boomlet Groups - Mumbai, India (Remote)
(2023-11 - 2024-08)
- Developed and executed online reputation management strategies to improve brand visibility and customer perception.
- Responded to customer feedback on social media and review sites, fostering positive relationships and brand loyalty.
- Prepared detailed reports on online sentiment and reputation metrics for management review and strategic planning.
- Provided training and support to team members on ORM best practices and effective communication techniques.
- Reviewed reports, recommendations, and requests from subordinate leadership. Reported successes, failures, and new plans to governing body to guide decision-making.
Orm - Dentsu( WAT) agency - Worli Mumbai
(2024-08)
- Working on brand reports daily.
- Building relationships with clients and consumers.
- Collaborated with team members to achieve target results.