Customer Care Executive
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A results-driven and customer-focused professional with a Bachelor of Business Administration (BBA) and hands-on experience in both customer service and sales domains. Proven ability to handle customer queries efficiently, resolve issues with a solution-oriented approach, and maintain high levels of customer satisfaction. Experienced in managing inbound and outbound communication, building strong client relationships, and achieving sales targets through effective communication and persuasion skills.
Adept at understanding customer needs, providing tailored solutions, and contributing to business growth. A quick learner with strong interpersonal skills, multitasking ability, and a commitment to delivering quality service in fast-paced environments.
Customer Care Executive - Ienergizer - Noida
(2025-11)
Worked as a Customer Care Executive handling Airtel customers, responsible for delivering high-quality customer support through inbound and outbound communication channels. Focused on resolving customer queries, improving customer satisfaction, and maintaining service quality standards in a fast-paced BPO environment.
Sales Executive - Invest Advice pvt ltd - Noida
(2025-03 - 2025-08)
High school diploma - Gargi girls school (2020)
Intermediate - Gargi girls school (2022)
BBA - Business Administration - Vidya Institute of Creative teaching (2025)
