Rakshitha S

A dedicated and a oriented team player with the determination, drive to succeed and deliver on all commitments. To give my best in the role offered and grow with the organization.

Sales and Service Coordinator - New Source Hub

(2024-07 - 2025-01)

Worked as Sales and Service Coordinator in New Source Hub. (We are the Corporate Gifting)

• Assisting customers through phone regarding enquiry, request, and complaints and fixing appointment.
• Preparing quote for materials in SAP.
• Placing the Order for materials in SAP and dispatching the materials on timely at Customer's site, and allotting Service Engineer for the Job.
• Responsibility for delivery of the defined customer.
• Provide guidance to the team based on management direction.
• Handling all types of Sales & Service customer escalations via emails and calls.
• Lead Sales Executives and Service Engineers Day to day activities.

Sales and Service Coordinator - Indo Burma Agencies

(2023-06 - 2024-03)

Worked as Sales and Service Coordinator in Indo Burma Agencies. (We are the dealer for Timex Mica)

• Assisting customers through phone regarding enquiry, request, and complaints and fixing appointment.
• Preparing quote for materials in SAP.
• Placing the Order for materials in SAP and dispatching the materials on timely at Customer's site, and allotting Service Engineer for the Job.
• Responsibility for delivery of the defined customer.
• Provide guidance to the team based on management direction.
• Handling all types of Sales & Service customer escalations via emails and calls.
• Lead Sales Executives and Service Engineers Day to day activities.
• Experience with accounting software (TallyPrime 4.0 version)

Sales and Service Coordinator - Airprax Pneumatics LLP

(2019-07 - 2023-06)

Worked as Sales and Service Coordinator in Airprax Pneumatics LLP. (We are the dealer for Atlas Copco Air Compressor)

• Assisting customers through phone regarding enquiry, request, and complaints and fixing appointment.
• Preparing quote for materials in SAP.
• Placing the Order for materials in SAP and dispatching the materials on timely at customer's site, and allotting Service Engineer for the Job.
• Responsibility for delivery of the defined customer.
• Provide guidance to the team based on management direction.
• Handling all types of Sales & Service customer escalations via emails and calls.
• Lead Sales Executives and Service Engineers Day to day activities.

M.B.A - KSOU (2026)

B. Com - Vasavi Vidyanikethan (2018)

PUC - BMS Women's College (2015)

SSLC - Webster's High School (2013)