Ramakant Parwar

A Smart, Talented and Confident Hospitality Personnel looking for an opportunity to work in the hospitality Industry to prove his skills. Dedicated to provide & maintain the high quality standards & services at the work place.

Believes in: "Guest Satisfaction". To deliver friendly, efficient customer service and to ensure the safety of our guests, at all times, with the key aim of retaining and attracting new customers.

Hospitality Manager - Koala by Jaglax Homes

(2023-08)

• Overseeing day-to-day operations of our hospitality establishment and ensuring the highest level of guest satisfaction and service standards.
• Managing and supervising staff, including recruitment, training and performance evaluation.
• Coordinating with various departments, such as the front desk, housekeeping and food and beverage, to ensure seamless operations.
• Developing and implementing policies, procedures and standards to enhance guest satisfaction, streamline operations and maintain compliance with industry regulations.
• Monitoring financial performance, managing budgets and identifying strategies to maximise revenue and profitability.
• Maintaining relationships with vendors, suppliers and partners to ensure quality products and services.
• Handling guest feedback and resolving complaints or issues promptly and satisfactorily.
• Coordinate reservations and optimise occupancy rates, maximising revenue and maintaining accurate booking records.
• Monitor guest feedback and satisfaction metrics, implementing improvement initiatives based on feedback and trends.
• Conduct regular inspections to ensure cleanliness, functionality and maintenance of guest rooms and common areas.
• Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery.
• Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences.

Duty Manager / Night Manager - Kenilworth Resorts & Spa - Goa

(2023-01 - 2023-03)

Cluster Duty Manager / Night Manager - Crowne Plaza Abu Dhabi Hamdan street Hotel & Holiday Inn Electra Street Hotel Abu Dhabi - Abu Dhabi, UAE

(2022-04 - 2022-11)

Duty Manager / Night Manager - La Quinta by Wyndham Dubai Hotel - Dubai

(2021-05 - 2022-03)

Pre-Opening team member

Duty Manager / Night Manager - Howard Johnson Hotel by Wyndham Dubai - Dubai

(2018-09 - 2021-04)

Duty Manager - Noon Hotel Apartment Dubai - Dubai

(2017-09 - 2018-09)

Duty Manager / Night Manager - Crowne Plaza and Staybridge Suite Abu Dhabi Yas Island - Abu Dhabi

(2012-09 - 2016-09)

Front Office Supervisor - Crowne Plaza and Staybridge Suite Abu Dhabi Yas Island - Abu Dhabi

(2010-12 - 2012-08)

Front Desk Agent - Crowne Plaza and Staybridge Suite Abu Dhabi Yas Island - Abu Dhabi

(2009-08 - 2010-11)

Pre-Opening team member

Front Desk Agent - The Intercontinental Hotel Abu Dhabi - Abu Dhabi, UAE

(2010-01 - 2010-03)

Task force during the busy operation.

Front Desk Agent - The InterContinental Regency Manama Bahrain - Bahrain

(2004-05 - 2009-05)

Butler - The Leela Palace Kempinski Goa - Goa, India

(2003-11 - 2004-04)

Hotel Trainee - Club Mahindra Resort Goa - Goa, India

(2003 - 2003)

7 months cross training

B.Com. - KARNATAKA Open University

Higher Secondary (H.S.S.C) - Commerce Stream - Holy Trinity College

S.S.C. - Holy Cross High School Cavelossim

Computer course - MUST (Master the Use of Software Tools) - Boston's Institute India