Ramandeep Kaur

Dedicated professional with extensive experience in dispatch coordination and logistics management. Proven ability to manage multiple tasks while ensuring timely service delivery and operational efficiency. Expertise in route optimization and data management, with a strong commitment to enhancing customer service. Skilled in training staff and implementing effective coordination practices to improve overall performance.

Customer and Dispatching Service Representative at AGKS transport.inc (2024-03 – 2025-12)

• Optimized delivery routes through effective coordination of dispatch schedules.
• Provided drivers with timely route information and logistical updates throughout daily operations.
• Maintained accurate records of dispatch activities and customer interactions each day.
• Utilized scheduling software to efficiently track shipments and monitor delivery progress.
• Trained new staff on operational procedures and customer service best practices.

Food Service Supervisor at Tim Hortons (2022-10 – 2025-12)

• Supervised daily operations of food service team and maintained workflow efficiency.
• Managed inventory levels and coordinated supply orders to ensure availability.
• Resolved customer complaints promptly to enhance satisfaction and loyalty.
• Process payroll for employees using advanced payroll software systems.
• Verify accuracy of timecards and employee records before payroll processing.

Diploma in Digital Marketing – TAV College (2022-06)