Rameshwari Singh

Dynamic Training Manager and Learning & Development professional with over 10 years of experience in training delivery, operations management, team leadership, program implementation, and quality assurance. Proven ability to design and execute training strategies, mentor trainers, manage multi-location teams, and improve learner performance. Experienced in soft skills, employability training, leadership development, performance coaching, stakeholder management, and organizational capability building.

Soft Skills Trainer at GRAStech (2025-09 – Present)

• Design and deliver soft skills, communication, and employability training programs.
• Prepare training calendars, lesson plans, learning activities, and assessments.
• Evaluate learner performance and provide developmental coaching.
• Coordinate with HR and management to execute training schedules.
• Maintain training records, attendance, reports, and documentation.
• Deliver engaging, activity-based learning aligned with organizational objectives.
• Improved learner participation through interactive training methodologies.
• Enhanced communication and workplace readiness among trainees.
• Maintained high-quality training standards and learner satisfaction.

Acting Territory Manager at Freedom Employability Academy (2024-01 – 2025-09)

• Managed operations across multiple learning centers.
• Led trainer development, mentoring, and performance management initiatives.
• Ensured quality delivery of training programs and curriculum implementation.
• Conducted audits, reviews, and performance evaluations.
• Collaborated with leadership to improve operational efficiency.
• Managed stakeholder relationships and community engagement activities.
• Successfully supervised multi-center operations while maintaining training quality.
• Improved trainer performance through structured coaching and feedback.

Associate Territory Manager at Freedom Employability Academy (2019-01 – 2024-01)

• Managed field operations and learning center performance.
• Conducted Training of Trainers (ToT) sessions.
• Implemented quality improvement initiatives.
• Evaluated learner outcomes and trainer effectiveness.
• Coordinated reporting, MIS, and program monitoring.
• Strengthened community partnerships and learner outreach.

Deputy Branch Manager at Freedom Employability Academy (2018-01 – 2019-12)

• Managed branch operations and administrative functions.
• Supervised staff performance and student services.
• Supported recruitment, onboarding, and trainer coordination.
• Ensured compliance with organizational policies and quality standards.

Teacher / English & Soft Skills Facilitator at Freedom Employability Academy (2016-01 – 2018-12)

• Trained more than 2,100 learners in English communication and employability skills.
• Conducted personality development, interview preparation, and confidence-building sessions.
• Used experiential learning, role plays, presentations, and group activities.
• Assessed learner progress and maintained performance records.

LL.B. in Law – CCS University (2025-01)

B.Ed. in Education – Chaudhary Ranbir Singh University (2021-01 – 2023-12)

M.A. in English – IGNOU

B.Com (Hons.) in Commerce – Manav Bharti University (2012-01 – 2015-12)

Class XII in CBSE – Red Roses Public School

Class X in CBSE – Red Roses Public School