Ramya As

Dedicated Mortgage Specialist with 4+ years of Experience in the Mortgage industry, consistently delivering exceptional results with 100% production and 100% quality metrics. Adept at processing, reviewing, and validating mortgage applications with strong attention to detail and compliance standards. Recognized for mentoring and training new joiners, helping them quickly achieve performance readiness and operational accuracy.

Known for strong communication skills a proactive work ethic, and the ability to thrive in fast – paced, deadline -driven environments. Committed to maintaining high service standards while supporting team success and organizational goals.

Senior Analyst – Finance & Accounting at Pretium Enterprise Services (2023-06 – Present)

• Create Work Orders according to the project planning documentation, verify that the scope and amounts are accurate, and then generate the work order and assign it to the appropriate vendors.
• To send Leases to the HOA and assist residents to obtain all kinds of amenity access, Mailbox access and Parking Permits via calls and emails by using Salesforce, Yardi and Docu-sign applications.
• Coordinated with internal departments and external stakeholders (HOA, tenants, owners) to ensure smooth operations.
• Monitored lease agreements and property registrations, ensuring all tenants and owners complied with community and financial regulations.
• Communicated daily with tenants, homeowners, and HOAs to resolve queries.
• Processed and monitored payments, check issuance and maintain accurate documentation to support compliance and audit checks.

Process Analyst at Visionet Systems (2020 – 2023)

• Verify the Initial Package received from the borrower.
• Checking the eligibility factor of the borrower by set of procedures.
• Checking all the document which is required for review including RMA.
• Perform DTI calculation using the income and expenses of the borrower.
• Coach, facilitate, solve work problems and participate in the work of the team related to Quality.
• Validate the income of the borrower and perform the DTI calculation using the source of income of the borrower by using certain guidelines.
• Coach, facilitate, solve work problems and participate the work of the term related to quality.

Bachelor of Engineering in B.E – Visvesvaraya technological university (2015 – 2020)