Ramya C

Dynamic and people-oriented HR Professional with experience in recruitment, employee engagement, payroll coordination, onboarding, HR operations, and workforce management. Skilled in handling end-to-end recruitment cycles, employee relations, HR documentation, attendance management, and coordination across multiple departments. Adept at streamlining HR processes, maintaining employee records, and supporting organizational growth through effective communication and problem-solving abilities.

Possessing a strong technical background with hands-on experience in HRMS, CRM, LMS, AMS, and Power BI reporting, enabling data-driven HR decision-making and operational efficiency. Recognized for adaptability, interpersonal skills, and the ability to manage fast-paced work environments while ensuring smooth HR operations and positive employee experiences.

Human Resource - Credaegis

(2025-04)

• Managing end-to-end recruitment processes including sourcing, screening, interview coordination, and onboarding.
• Handling employee lifecycle activities such as attendance management, payroll coordination, employee documentation, and exit formalities.
• Preparing HR letters, policy documents, compliance records, and employee communications.
• Coordinating hiring drives and workforce requirements across multiple locations.
• Monitoring employee performance, probation tracking, and attendance regularization.
• Supporting employee engagement initiatives, training coordination, and workplace discipline.
• Maintaining HR reports, recruitment trackers, CRM updates, and employee databases.
• Collaborating closely with management to support staffing and operational planning.

Technical Coordinator - Dazzles Studio

(2023-12 - 2025-03)

• Expertly managed end-to-end technical projects, delivering timely and precise results, resulting in a 25% increase in productivity and a 15% reduction in project timelines.
• Provided top-notch technical support by troubleshooting complex issues, leading to an 80% first-call resolution rate and 30% fewer support requests from internal stores.
• Delivered actionable data insights using Power BI, empowering senior management to make strategic decisions, contributing to a 20% increase in revenue.
• Conducted product and process audits to ensure quality compliance and continuous improvement across internal workflows and client-facing services.
• Handled backend operations for HRMS, CRM, LMS, and AMS modules, ensuring smooth configuration, integration, and maintenance for optimal system performance.
• Led the payroll processing cycle, coordinating with HR and finance departments for accurate salary disbursement, tax deductions, and compliance adherence.
• Facilitated hiring activities, including resume shortlisting, basic rounds of interviews, and initial screening, aiding in the selection of technically sound candidates.
• Designed and maintained HR dashboards and reports using Power BI, enhancing visibility into employee performance, attendance trends, and attrition metrics.
• Conducted inventory audits and optimized technical workflows, resulting in a 40% reduction in inventory costs and a 20% improvement in efficiency.
• Organized and led project meetings, ensuring 95% satisfaction rate and a 25% reduction in duration through efficient collaboration and follow-ups.

Administrative Trainee - Dazzles Studio

(2023-09 - 2023-12)

• Boosted store efficiency by 25% through accurate cash handling, quick resolution of escalations, and smooth customer service.
• Improved procurement processes, leading to a 30% gain in efficiency and 20% reduction in waste in inventory and supplies.
• Achieved a 99% data accuracy rate by executing meticulous record-keeping and document preparation.
• Enhanced customer satisfaction and loyalty through prompt and polite service, resulting in a 15% rise in repeat visits.

Bachelor of Engineering - Information Science - Vidyavardaka College of Engineering-Mysore

12th Science - PCMB - JSS PU College, JP Nagar, Mysore