Rani Das

Customer-oriented Insurance Operation Executive with experience in customer service, data entry, documentation, record keeping and team coordination. Strong at handling customer queries, maintaining confidentiality, completing tasks accurately under time pressure and supporting day-to-day operations. Reliable, organised and focused on delivering quality service while working effectively with teams.

Insurance Operation Executive - BANSAL G MARKETING - GURGAON

(2026-07)

• Handled team filing, data entry and record keeping.
• Helped clients feel welcome by responding warmly and professionally to questions.
• Collaborated in team settings to handle daily assignments and challenges.
• Protected information and maintained confidentiality.
• Operated equipment following correct procedures and safe practices.
• Completed regular tasks and temporary assignments as directed.
• Maintained clean and sanitised workspaces and frequently touched surfaces.
• Communicated clearly with cross-functional teams about current work, issues and needs.
• Met high-volume demands with enthusiasm and quality service and support.
• Attended quickly to emergencies and helped resolve concerns.
• Trained and mentored new workers on policies and procedures.

Insurance Operation Executive - 5G SECURE - GURGAON

(2023-12 - 2026-06)

• Protected information and maintained confidentiality.
• Interacted professionally with guests, staff and the general public.
• Answered calls promptly and delivered faultless service for diverse needs.
• Attended quickly to emergencies and helped resolve concerns.
• Delivered finished work to precise specifications following verbal and written orders.
• Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
• Operated equipment following correct procedures and safe practices.
• Followed experienced team members to learn basic and advanced job skills.
• Trained and mentored new workers on policies and procedures.
• Met high-volume demands with enthusiasm and quality service and support.

Bachelor - Information Technology ITESM - Rajokari Institute of Technology, Delhi

Govt Girls Senior Secondary School, Delhi (2018-03)