Rania A

Soft Skills and Corporate Trainer with experience in delivering soft skills, communication, behavioral and employability training to students and working professionals.

Certified

Train the Trainer (TTT) and Public Speaking Trainer with expertise in communication, presentation skills, interpersonal skills, workplace etiquette, confidence building and behavioral development. Skilled in designing and facilitating engaging, activity-based training sessions and workshops.

Behavioural Trainer - Technogen Edu Tech

(2025-09)

• Deliver Soft Skills, Communication and Behavioral Training for working professionals and students across different learning groups.
• Conduct Finishing School programs focused on employability, professional communication and workplace readiness.
• Facilitate sessions on communication skills, interpersonal skills, presentation skills, public speaking, workplace etiquette and confidence building.
• Conduct interactive activities, role plays, group discussions and practical exercises to enhance learner participation and skill development.
• Train students on employability skills, interview preparation, professional behavior and corporate readiness.
• Design and customize training content, PPTs, activities and assessments based on learner requirements.
• Provide individual feedback, coaching and performance guidance to participants.
• Evaluate learner performance and use feedback to improve training effectiveness.
• Collaborate with stakeholders to understand training needs and learning objectives and deliver relevant training interventions.

Softskill Trainer - Ethnotech Academy

(2024-07 - 2025-08)

• Delivered soft skills and communication training to students.
• Conducted sessions on presentation, public speaking, interpersonal skills and workplace readiness.
• Designed activities, assessments and training material.
• Facilitated interactive workshops and provided individual feedback.
• Supported learners in developing professional communication and confidence.

Soft Skills Trainer - GROW MEDIA

(2024-02 - 2024-06)

• Conducted online soft skills and communication training sessions.
• Delivered training on verbal communication, presentation skills, confidence and interpersonal skills.
• Used interactive activities and practical exercises to improve learner participation.
• Provided individual feedback and coaching.
• Adapted training delivery to different learner requirements.

Career Counselor - UNEXT

(2023-06 - 2024-01)

• Provided career guidance and one-to-one counselling to students and graduates.
• Conducted discussions to understand learners' career goals, strengths and development areas.
• Supported students with career planning, employability and professional development.
• Guided learners on interview preparation and workplace expectations.
• Maintained learner interactions and followed up on development plans.

Customer Executive - CAPITA

(2019-06 - 2021-12)

• Handled customer interactions through professional verbal and written communication.
• Resolved customer queries while maintaining service quality and professionalism.
• Developed strong communication, active listening, problem-solving and interpersonal skills.
• Managed customer concerns effectively in a target-driven environment.
• Maintained accurate records and followed established processes.

KYC Analyst - ACCENTURE

(2017-06 - 2018-12)

• Performed KYC verification and reviewed customer documentation according to established processes.
• Ensured accuracy and compliance while handling confidential customer information.
• Conducted document checks and identified discrepancies for further review.
• Collaborated with team members to ensure timely completion of assigned tasks.
• Developed strong attention to detail, analytical, communication and process-management skills.

MA - Psychology - MIT SIKKIM (2026-06)

Bachelor of Commerce (B.Com) (2014 - 2017)