Manager - Balamurga Bajaj
(2025-09)
- Increased showroom sales by 30% through effective marketing campaigns within a year of joining
- Managing end-to-end showroom operations including Sales, After Sale Service, Stock & Inventory Management, Billing, Customer relationship management
- Planned and executed marketing campaigns including roadshows, social media promotions, and test drive events to generate leads and drive sales growth
- Delivered excellent customer service, ensuring high satisfaction and repeat business. Improved the customer rating by 10%
- Handled customer inquiries, negotiations, coordinated with banks/finance partners for vehicle loans, EMI, and insurance processing
- Led, trained, and motivated a team of sales and service staff to improve performance. Conduct daily standup meeting to ensure collaboration.
Senior Executive - Transaction Solutions International India (TSI)
(2018-06 - 2025-09)
- Monitoring operations of 1000+ ATM machines across India. Ensuring First Level Maintenance (FLM) support for TMB ATM machines across India
- Managing Incidents and Incident Escalations of ATM machines by coordinating with Vendors, Branch Staffs and ATM Engineers
- Ensuring cash in ATM machines are replenished in timely manner by coordinating with Branch Staffs and Cash Loading team
ATM Officer - Tata Communications Payment Solution Ltd. - Tuticorin, India
(2015-04 - 2018-05)
(Contract via: Lobo Staffing Solutions)
- Periodically plan and perform Site Audit/Assessment of 500+ ATM machines across Tuticorin region to ensure that they are operated and managed as per Tata standards
- Ensured Audit findings of ATM sites are closed by coordinating with Bank Staffs and Vendors
Senior Custodian - CMS Info Systems - Tuticorin, India
(2011-10 - 2015-04)
- Ensured Cash in ATM Machine's are replenished in timely manner
- Coordinated & Managed Cash Pickup services for Bank's customers across Tuticorin region
Sales Executive - Susee Bajaj - Tuticorin, India
(2010-02 - 2011-09)
- Sold a range of Bajaj motorcycles to retail customers, consistently achieving 100% of monthly and quarterly sales targets
- Explained product features, financing plans, and insurance options to customers
- Managed test rides and follow-ups to convert inquiries into sales
- Processed sales documentation including loan applications and registration
- Handled customer complaints and coordinated with service team for resolutions
