Operations Manager at Ralco Synergy Private Limited (2024-04 – Present)
Reports to: Managing Director
- Lead and monitor end-to-end operations across Head Office and branch locations.
- Manage inventory and stock levels to ensure seamless order fulfillment and timely deliveries.
- Partner with customer service teams to resolve issues and enhance customer satisfaction.
- Identify and implement process improvements to improve productivity and service quality.
- Ensure compliance with internal policies, client requirements, and data security standards.
- Monitor operational costs, analyze variances, and drive cost-efficiency initiatives.
- Oversee the complete Accounts Receivable lifecycle, including invoicing, collections, and reconciliations.
Manager – Accounts Receivable & MIS at Ralco Synergy Private Limited (2014-07 – 2024-03)
Reports to: National Head & Managing Director
- Managed MIS reporting for multiple projects, providing actionable insights to top management.
- Oversaw invoice generation for Sales and Rental divisions.
- Approved and released trading sales and rental orders.
- Led credit control and AR management for trading and rental businesses.
- Managed a team of 4 members, ensuring accuracy and efficiency in AR operations.
- Handled PO creation, renewals, extensions, and invoice dispatch confirmations.
- Drove timely collections, managed escalations, and strengthened customer relationships.
- Reviewed daily, weekly, and monthly reports and submitted consolidated MIS to leadership.
- Played a key role in developing and implementing an ERP module for the Rental Division.
- Introduced enhanced control mechanisms resulting in healthier AR and improved sales quality.
- Implemented structured processes for order booking, billing, and collections, achieving higher productivity with near-zero errors.
Deputy Manager – Accounts at Accel Frontline Limited (2013-04 – 2014-07)
Reports to: CFO – Accel India
- Managed day-to-day accounting operations supporting internal business requirements.
- Led a team of 4 accounts professionals and 2 logistics team members.
- Coordinated delivery, billing, and logistics operations to ensure SLA compliance.
- Liaised with statutory authorities including Sales Tax, Central Excise, Professional Tax, and Service Tax departments.
- Supported recruitment, training, and development of new team members across accounts, admin, and logistics.
- Hands-on experience with Oracle E-Business Suite, VAT e-filing, PT e-filing, TDS, and E-Sugam.
- Worked closely with senior management on strategic initiatives, cost control, and operational improvements.
- Contributed to basic P&L management, budgeting, and financial reporting.
Regional Controller – Accounts, Admin & Logistics at Accel Frontline Limited (2007-01 – 2013-12)
Reports to: CFO
- Headed Accounts, Administration, Logistics, and HR operations for the Karnataka region.
- Authorized signatory for the region.
- Managed statutory compliance including VAT, PF, ESI, and E-TDS filings.
- Oversaw receivables, payables, expense management, billing, and shipping.
- Prepared weekly, monthly, and annual financial and operational reports.
- Supported HR in employee relations and escalation management.
Senior Executive – Accounts & Administration at Accel Frontline Limited (2004-01 – 2007-12)
Progressively handled accounts, administration, logistics, collections, disbursements, and regional operations, gaining strong cross-functional exposure.
Executive – Commercial (TN South Region) at Accel Frontline Limited (2002-01 – 2004-12)
Progressively handled accounts, administration, logistics, collections, disbursements, and regional operations, gaining strong cross-functional exposure.
Associate Executive – Commercial at Accel Frontline Limited (2000-01 – 2002-12)
Progressively handled accounts, administration, logistics, collections, disbursements, and regional operations, gaining strong cross-functional exposure.
Junior Executive – Commercial / Trainee at Accel Frontline Limited (1996-01 – 2000-12)
Progressively handled accounts, administration, logistics, collections, disbursements, and regional operations, gaining strong cross-functional exposure.
