Ranjithklt 86

I have 15 years experience in automobile field.. vehicle assembly and quality and road testing and supervisor role

Road Tester & Service Supervisor at MAPI's Garage Pvt. Ltd. (2024-03 – Present)

• Conduct performance testing including acceleration, braking, handling, and stability evaluation
• Perform diagnostic driving to identify abnormal noise, vibration, and handling issues before/after service
• Carry out final quality verification inspections to prevent rework and ensure service standards
• Prepare detailed reports on vehicle performance, defects, and potential design concerns
• Ensure safety compliance, including checks on braking systems and ADAS (Advanced Driver Assistance Systems)
• Supervise and lead a team of technicians to ensure high productivity and customer satisfaction
• Plan and manage service scheduling and job allocation
• Handle customer complaints and technical queries professionally
• Maintain strong coordination between customers, technicians, and internal departments
• Ensure compliance with industry standards and safety regulations
• Conduct performance evaluations, coaching, and training for team members
• Analyze service KPIs and performance data to drive improvements
• Maintain accurate service records, reports, and documentation
• Support development of service policies and operational procedures
• Drive continuous improvement initiatives within the service department

Junior Engineer – Assembly (Finish Test Line) at BMW India Pvt. Ltd. (2010-03 – 2021-12)

• Perform Dynamic Road Testing, inspection, and validation of vehicles
• Conduct Brake, Steering, Noise, and Rattle Tests
• Maintain quality targets and production standards
• Implement technical changes and process improvements
• Handle audit non-conformities (Product, Process, Quality, Safety, 5S)
• Sub-assemblies: Engine, Axles, Bumpers, Shock Absorbers, Wheels
• Fluid systems: Coolant, Brake, Fuel, A/C filling
• Lines: Sub-Assembly, Overhead Chassis, Final Line, End-of-Line Testing

Supervisor – Service Department at VST Auto Agency (2008 – 2009)

• Trained technicians on new vehicle models
• Set quality standards and ensured compliance
• Managed manpower planning and workshop operations
• Handled customer interaction, job cards, and warranty analysis
• Provided final inspection and technical support

Trainee – Quality Department at TVS Sundram Clayton (2007 – 2008)

• Worked on die-casting operations and inspections
• Conducted patrol inspections and quality checks
• Performed root cause analysis for defects
• Prepared inspection reports
• Applied 7 QC tools for quality improvement

Diploma in Automobile Engineering – Thanthai Hans Roever Polytechnic (2004 – 2007)