Rashmi Phadke

Strategic HR leader with 19+ years of experience driving people strategy, organizational effectiveness, and HR transformation across BPO, technology, and service industries. Proven expertise in HR Business Partnering, Talent Acquisition, Employee Lifecycle Management, HR Analytics, and Culture Building. Trusted advisor to leadership teams in aligning HR strategies with business goals, improving employee engagement, strengthening retention, and enabling high-performance work cultures.

Experienced in managing HR operations, payroll coordination, compliance, and workforce planning while building impactful people initiatives.

Manager – HR - Digitide Solutions Ltd

(2022-11)

• Partner with leadership teams to implement HR strategies aligned with business goals
• Drive employee engagement and retention initiatives
• Develop and manage HR Annual Operating Plan (AOP) and departmental budgets
• Lead performance management cycles, promotions and increments
• Publish HR dashboards and analytics for business leaders
• Resolve complex employee relations issues and grievances
• Ensure compliance with HR policies and organizational SOPs
• Lead rewards and recognition initiatives to enhance employee experience

HR Head - Limpet Services Pvt Ltd

(2021-12 - 2022-11)

• Led HR function managing end-to-end employee lifecycle
• Managed recruitment strategy, onboarding and workforce planning
• Handled payroll coordination and HR compliance
• Conducted employee counselling and engagement initiatives
• Managed exit processes, documentation and final settlements

Lead HR Generalist - Conneqt Business Solutions Ltd

(2016-12 - 2020-10)

• Managed HR operations for large employee groups
• Prepared HR dashboards, analytics and workforce reports
• Managed HR budgets and payroll timelines
• Led corporate inductions, training and engagement programs
• Managed appraisals, promotions and internal job postings
• Conducted skip-level meetings to strengthen employee connect
• Led rewards and recognition programs

HR Executive & Recruiter - Serco Global Services

(2011 - 2012)

HR Recruiter - Paddle Point Services

(2010 - 2011)

Customer Service Associate - WNS Global Services

(2004 - 2009)

Customer Service Associate - Spanco Telesystems

(2003 - 2004)

PG Diploma - Human Resource - Welingkar Institute of Management Development & Research

Bachelor of Arts - Mumbai University