Rasika Chivate

Technical Writer with 10+ years of experience creating developer, API, database, and cloud-platform documentation for enterprise software products. Experienced in Docs-as-Code workflows, information architecture, developer experience (DX), Kubernetes, MongoDB, PostgreSQL, DBaaS platforms, REST APIs, and CI/CD-driven documentation processes. Proven ability to improve content discoverability, simplify complex technical concepts, support customer onboarding, and enable product adoption through clear, task-oriented documentation.

Strong collaborator with engineering, product management, UX, support, and customer success teams. Experienced in AI-assisted documentation workflows and prompt design techniques that improve content development efficiency while maintaining technical accuracy.

Technical Writer - Percona

(2021-12)

• Revamped documentation architecture for Percona Everest, improving content discoverability and navigation across product documentation.
• Developed end-user, administrator, and API documentation for Kubernetes-based DBaaS and observability products.
• Created and maintained documentation for Percona Backup for MongoDB (PBM), Percona Server for MongoDB (PSMDB), and related MongoDB solutions.
• Authored installation, configuration, upgrade, backup, recovery, security, and troubleshooting documentation for database administrators and developers.
• Produced API integration guides, tutorials, workflow documentation, and operational best practices to support developer adoption.
• Collaborated with engineering and product teams to document new features, release updates, migration procedures, and product enhancements.
• Standardized reusable content models and documentation templates to improve consistency and maintainability.
• Streamlined documentation delivery through Docs-as-Code practices integrated with release cycles and CI/CD workflows.
• Evaluated AI-assisted documentation workflows and prompt design techniques to support research, drafting, and editorial processes.

Senior Technical Writer - EnterpriseDB (EDB)

(2018-11 - 2021-12)

• Managed the end-to-end documentation lifecycle for enterprise PostgreSQL products and tools.
• Authored installation, administration, configuration, and upgrade guides for database administrators and enterprise customers.
• Integrated documentation workflows with Git, Jira, and CI/CD processes to improve publishing efficiency.
• Partnered with engineering and support teams to improve documentation quality and customer self-service.
• Contributed to content standardization initiatives across multiple product lines.

Information Developer - Veritas Technologies

(2017-04 - 2018-11)

• Authored product manuals, REST API documentation, release notes, and customer-facing technical content.
• Collaborated with QA, engineering, and support teams to improve content accuracy and usability.
• Produced technical presentations and release documentation for global audiences.

Staff Information Developer - Schlumberger

(2013-10 - 2017-04)

• Standardized technical documentation practices across globally distributed teams.
• Implemented content quality and peer-review processes to improve consistency and maintainability.
• Led localization and translation initiatives supporting multiple international markets.

B.Sc. - Electronics - SP College, Pune University

Diploma - Technical Writing - Technowrites, Pune