Dhruv Garg
It support , cloud
Talent
IndoreMember since July 20, 2026
cloudTechnical SupportDesktop Support Engineer
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cloudTechnical SupportDesktop Support Engineer
About
BCA graduate with hands-on AWS Cloud, Linux, Networking and Troubleshooting experience. Winner of Best Promising Startup Award at CAUSE 2026, seeking Cloud Support or IT Support Engineer opportunities.
Experience
Technical Support Engineer | Vedantu
- Handle customer queries through calls and chats in a real-time support environment.
- Resolve customer issues and provide accurate information and timely assistance.
- Manage demo bookings, follow-ups, and customer requirements.
- Coordinate with internal teams for issue resolution and escalation.
- Handle multiple queries under time-sensitive and target-driven conditions.
- Maintain customer records and ensure proper follow-up and closure.
Education
B.C.A. – Medicaps University (2023-01 – 2026-12)
12th – MPBSE (2023-01)
10th – MPBSE (2021-01)
Skills
It supportcloud
