Ratnadeep

Senior Reconciliations Analyst with 10 years of progressive experience in financial operations, Nostro reconciliations and exception management. Adept at managing end-to-end reconciliation processes, reducing breaks, enhancing Straight Through Processing (STP) and maintaining daily and monthly reporting accuracy. Skilled in SOP development, quality assurance and UAT coordination during system migrations and process automation initiatives.

Known for delivering training programs, leading cross-functional teams and executing continuous process improvement to support operational efficiency, stakeholder reporting and service-level adherence.

Operations Analyst III at StoneX (2020-05 – Present)

• Performed daily nostro reconciliations, resolving breaks and ensuring data accuracy in line with compliance standards.
• Investigated exceptions, pursued missing statements and implemented rule enhancements to improve Straight Through Processing (STP) rates.
• Published daily and monthly reports for internal stakeholders, supporting transparency and timely decision-making.
• Participated in User Acceptance Testing (UAT) and system upgrades to enhance reconciliation workflows.
• Trained and mentored new team members while contributing to SOP development and audit readiness.

Associate 2 at State Street (2019-09 – 2020-03)

• Executed daily reconciliations and exception resolution, ensuring timely and accurate processing of transactions in line with regulatory requirements.
• Collaborated with Operational Risk Management (ORM) and compliance teams to identify control gaps and implement risk mitigation strategies.

Reconciliation Analyst at ANZ (2017-08 – 2019-05)

• Reconciled daily nostro account transactions using TLM application, resolving discrepancies and ensuring accurate cash and settlement account balances.
• Proactively sourced missing statements from agent banks and escalated issues to minimize operational risk and maintain audit compliance.
• Supported process improvements and SOP updates to enhance reconciliation efficiency and strengthen internal controls.

Seller Support Associate at Amazon (2016-04 – 2017-01)

• Delivered efficient support to Amazon sellers by resolving inquiries, optimizing listings and identifying process improvements to enhance seller experience.

Analyst at ANZ (2015-02 – 2016-04)

• Managed end-to-end processing of customer payment operations, including Direct Debits, Automatic Payments and Bill Payments ensuring accuracy and timely execution.
• Delivered prompt acknowledgments and resolution updates to stakeholders, maintaining high standards of customer service and operational compliance.

PGDM in Finance & Control – IMIS, Bhubaneswar (2012 – 2014)

Bachelors in Commerce - Finance & Accounts – NEHU, Meghalaya (2010 – 2012)