Ravi kumar K

Result-driven, highly analytical Logistics and Warehouse Management professional with over 12 years of core expertise spanning supply chain orchestration, multi-drop distribution networks, large-scale fleet operations, and PAN-India vendor management. Demonstrated success in optimizing warehousing layouts, implementing modern inventory controls, reducing transit turn-around-times (TAT), and negotiating high-value carrier contracts. Highly proficient in utilizing analytical data tools and advanced MIS reporting to streamline fulfillment workflows, maximize cost efficiency, and ensure seamless SLA compliance.

Fluent in 5 major languages, enabling exceptional cross-functional coordination across nationwide networks.

Assistant Manager — Logistics & Warehouse Operations - Clover Ventures Pvt Ltd

(2020-10 - 2025-05)

• Directed complete end-to-end warehousing, stock layout configurations, and distribution operations, enhancing storage utilization and ensuring rapid material handling.
• Engineered tactical multi-drop delivery schedules and real-time GPS-monitored routing frameworks, maximizing vehicle dispatch capacity and decreasing fuel overhead.
• Supervised supplier and carrier relations; negotiated cost-efficient shipping rates and closely evaluated vendor performance matrix parameters (delivery speed, compliance, quality).
• Supervised complete fleet life cycles, establishing preventive maintenance schedules and strict fuel management trackers while enforcing safety compliance for field personnel and transit goods.
• Oversaw and managed logistics personnel, delegated daily tasks, and enforced strict warehouse safety and compliance standards.
• Supervised incoming and outgoing freight, coordinated with couriers to negotiate best transit rates, and tracked high-priority shipments to ensure timely delivery.
• Communicated directly with vendors, resolved critical discrepancies in deliveries, and finalized long-term legal contracts for transport services.
• Investigated shipping delays, damaged goods, or inventory discrepancies, and implemented actionable, immediate solutions to minimize supply chain disruptions.
• Maintained highly accurate records of shipments and invoices, regularly generating performance reports using enterprise resource planning (ERP) or logistics software.

Assistant Manager — Logistics & Operations (Senior State Coordinator) - Store King (Local Cube Commerce Pvt Ltd)

(2019-06 - 2020-10)

• Structured state-level regional transport logistics, cross-docking configurations, and distribution schedules to ensure optimal turnaround time (TAT) across fulfillment networks.
• Managed and audited heavy logistics vendors and localized goods carriers; evaluated SLA adherence and metrics to negotiate highly cost-efficient transport agreements.
• Monitored account metrics by tracking and analyzing transit data, preparing multi-level performance reports, and executing process improvements to drive operational scaling.
• Headed specialized customer service and operations teams; collaborated across sales, warehousing, and corporate accounts to resolve high-priority delivery roadblocks and sustain client trust.

Customer Service Executive (Surface & Air Logistics) - Critical Log India Ltd

(2018-05 - 2019-06)

• Supervised logistics configurations for high-value medical hardware and temperature-sensitive shipments across strict surface and air schedules.
• Coordinated continuous multi-modal connections across a complex PAN-India hub infrastructure while addressing billing validations and carrier payout discrepancies.
• Compiled precise daily inventory reports for senior leadership and led active functional Transportation Management System (TMS) platform training for the operations group.

Customer Service Executive - Ecom Express

(2017-03 - 2018-05)

• Supervised end-to-end package tracking metrics from initial source collection to ultimate buyer drop-off across an extensive nationwide network.
• Acted as a vital link between warehouse floor supervisors, logistics teams, and corporate customers to rapidly resolve fulfillment roadblocks and optimize delivery cycles.

Customer Service (Key Account Manager) - Gati KWE

(2014-12 - 2017-02)

• Maintained operational service accuracy standards for key institutional accounts, resolving critical transport bottlenecks and service delivery concerns.
• Controlled administrative documentation, billing cycles, outstanding collections, and customer KYC compliance protocols.

Customer Care Executive - Muthoot FinCorp Ltd

(2012-08 - 2014-12)

• Resolved customer queries and service complaints while delivering daily reporting data to the corporate headquarters.

Bachelor of Commerce - Commerce - Bangalore University (2009-01 - 2011-01)

Pre-University Course - Karnataka State Board (2009-01 - 2009-01)

SSLC - Government High School (2005-01 - 2005-01)