Shailesh Dubey

Experienced Logistics & Supply Chain Management professional with 12+ years of expertise in transportation management, hub & warehouse operations, vendor development, procurement, key account management, and business development. Proven track record of optimizing operational costs, improving service efficiency, strengthening vendor networks, and driving profitable business growth. Skilled in managing end-to-end logistics operations, customer relationships, contract negotiations, and high-value commercial accounts across India.

Branch Manager - LG BROTHERS LORRY SERVICE - Bengaluru

(2020-11 - 2025-12)

• Managed end-to-end transportation, hub, and warehouse operations across Karnataka branches.
• Led business development initiatives for Full Truck Load (FTL) transportation services.
• Successfully handled key customer accounts, ensuring high service quality and long-term business relationships.
• Built and managed a strong vendor network, consistently achieving 98% indent fulfillment.
• Oversaw complete account lifecycle management including billing, POD closure, collections, and customer support.
• Implemented operational cost-control measures that improved profitability and operational efficiency.
• Resolved customer escalations effectively while maintaining strong SLA compliance.
• Coordinated branch operations, dispatch planning, and fleet utilization to ensure timely deliveries.

Marketing & Operations Manager - SAINTL LOGISTIX PVT. LTD. - Surat

(2018-07 - 2020-11)

• Managed freight forwarding and logistics operations for Surat and pan-India transportation activities.
• Handled key account management with focus on customer satisfaction, service quality, and collections.
• Supervised transport documentation including Bills of Lading, manifests, delivery orders, and customs-related documentation.
• Improved operational coordination between customer service, administration, and operations teams.
• Monitored operational expenses and implemented cost-saving strategies to improve efficiency.
• Reported directly to the Managing Director and General Manager for billing and operational performance.
• Developed and strengthened global agency and representative networks for international business growth.

Accounts & Operations Executive - NAGPUR GOLDEN TRANSPORT PVT. LTD. - Bengaluru

(2013-08 - 2018-06)

• Managed quotations, billing processes, invoicing, and payment follow-ups for multiple clients.
• Worked extensively on ERP systems and MS Excel for operational tracking and MIS reporting.
• Coordinated dispatch planning, shipment scheduling, and delivery management.
• Monitored shipment and inventory updates through ERP systems.
• Acted as a key liaison between customers, vendors, drivers, and internal teams to ensure smooth operations.
• Ensured compliance with transportation regulations, safety standards, and vehicle maintenance schedules.
• Supported daily logistics operations while improving coordination and operational accuracy.

Bachelor of Science (B.Sc.)

Higher Secondary Education (10+2) - UP Board, Allahabad