Ravi Singh
OPERATIONS & BUSINESS DEVELOPMENT MANAGER
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About
Master of Tourism & Travel Management (MTTM) graduate and versatile professional with proven expertise in business operations, luxury itinerary consultation, end-to-end sales, and strategic client relationships. Demonstrated capability to independently run multi-stream workflows, scale business revenues, and successfully navigate complex B2B/B2C client accounts. Deep domain knowledge in tourism and hospitality blended with robust hands-on business acumen, looking to leverage these cross-functional skills in a high-impact remote corporate environment.
Experience
OPERATIONS & BUSINESS DEVELOPMENT MANAGER - SHIVA RICE MILL (GOVERNMENT TAG PDS RICE MILL)
Steered end-to-end business operations, team management, and daily workflows, directly overseeing structural growth and market positioning.
- Implemented new sales scripts and client outreach systems that directly increased top-line revenue metrics.
- Streamlined supplier negotiation and logistical pipelines, cutting operational inefficiencies and improving margins.
TOUR CONSULTANT & TRAVEL GUIDE - Travel Agencies / Independent Contractor
- Designed highly customized, premium experiential itineraries matching distinct international and domestic traveler profiles.
- Guided complex, multi-day tours with dynamic crowd control, complex local logistics management, and direct customer success resolution.
- Maintained a 98% positive client feedback rating through strong communication, problem-solving, and relationship management skills.
Education
Master of Tourism & Travel Management (MTTM) - Tourism & Travel Management - Banaras Hindu University (2021-01 - 2023-12)
Bachelor of Business Administration - Business Administration - Babu Banarasi Das University (2016-01 - 2019-12)