Reema Mehra

Efficient In Team Handling, Client Interaction, Stock Management, Business Development

Salon Manager at Noo Name Unisex Salon (2016-06 – Present)

• Handling face-to-face enquiries from customers.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Driving and maximizing the sales and profitability of the store to achieve growth.
• Managing overall operations of the store including inventory (Retail & consumption).
• Managing a team of 8 people directly reporting to me (Hairstylist, Beauty therapist & Pedicurist).
• Maintain Progress record of sales daily, weekly and monthly.
• Advising team tips for performance and other store instruction.
• Maintain staff performance report on monthly basis.

Salon Head at Enrich Hair & Skin Solutions (2015-03 – 2015-08)

• Handling face-to-face enquiries from customers.
• Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Use a variety of styles to persuade or negotiate appropriately.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Driving and maximizing the sales and profitability of the store to achieve growth.
• Managing overall operations of the store including inventory (Retail & consumption).
• Managing a team of 30 people directly reporting to me (Hairstylist, Beauty therapist & Pedicurist).
• Maintain Progress record of sales daily, weekly and monthly.
• Following up and track of sales Vs target for the salon performance.
• Advising team tips for performance and other store instruction.
• Maintain staff performance report on monthly basis.
• Conducting monthly staff meeting for issues, solutions and sales advices.
• Submittal of sales & development reports to management with recommendations of services & products.

Store Manager at Raymonds Apparels Limited (2012-11 – 2015-02)

• Help clients to select the Fabric for the Occasions and Official wear by showing them the Swatches.
• Take order for Trousers, Suits, Waist Coat, Jackets & Shirts as Made to Measure.
• To ensure that the client delivery is done as per the given lead time.
• Maintaining all Reports (Inward & Outward).
• Replenishment of Stock (Cufflinks, Ties & Accessories).
• To ensure every client has been acknowledged for visiting the store.
• Responsible for all aspects of Store Operations.
• Meeting Sales Targets on monthly basis.
• Networking with prospective customers for incremental business.
• Creating & maintaining customers relationships, high standards in customer service & effectively handling customer complaints.
• Ensuring high standards of visual merchandising and store presentation.
• Managing stocks in the location and minimizing loss of inventory.
• Communicating and upholding all company policies, rules and procedure.
• Preparing daily & monthly reports, as required by the management.
• Ensuring that the Sale & Service process is facilitated to build loyalty of the customer.

Store Manager at Krishna Mehta (Fashion Designer) (2007-07 – 2012-10)

• Co-ordinating with the merchandiser and the assistant designers.
• Keeping a record of weekly sales and giving feedback to the designers for the same.
• Placing orders for the merchandise according to the needs of the stores.
• Maintaining a regular follow up with designer and keeping them updated with the sales and the stock positions.
• Visual merchandising on window displays.
• Handling readymade Western wear and Custom made Western high grade wear.
• Directly responsible for Interaction with the Clients.
• Stock Management (receiving & delivering garment).
• Preparing Correspondence (finance reporting), Weekly and Monthly Reports.
• Managing the Stores Efficiently & being Responsible in every Decision.

B A in Philosophy – Mumbai University (2001)