Rekha Nagaraj

Results-driven QA & Delivery Leader with nearly 19 years of experience at Accenture specializing in Quality Engineering, Test Management, Agile Delivery, Scrum Leadership, and Front-End Testing Excellence across Energy, Healthcare, Banking, eCommerce, and Entertainment domains. Proven expertise in leading global QA teams, driving enterprise-scale testing programs, defining QA strategy, managing Agile delivery, and enabling high-quality digital transformation initiatives. Strong experience in UI/UX validation, Accessibility Testing, Browser & Device Compatibility Testing, Automation Strategy, and Stakeholder Management.

Brings valuable onsite international experience from client engagements in Chicago, USA and Switzerland, collaborating with global stakeholders, SMEs, and leadership teams to deliver high-impact enterprise solutions. Recognized for building high-performing teams, driving testing capability initiatives, mentoring talent, and delivering consistent business value.

QA Manager at Admiral (2025 – 2026)

• Led end-to-end QA delivery for Gen AI applications on GCP, covering functional, UAT, regression, and AI response validation testing.
• Defined QA strategy, prompt validation approach, and release governance across Agile delivery cycles.
• Collaborated with cross-functional teams to improve AI solution reliability and delivery quality.

Governance Lead / Test Lead / Scrum Master at BNZ – Bank of New Zealand (2023 – 2025)

• Led QA governance, Agile delivery, and testing activities across multiple PODs.
• Managed test planning, defect governance, release coordination, and stakeholder reporting.
• Improved sprint execution, delivery visibility, and cross-team collaboration through Agile governance.

Project Manager at AEMO – Australian Energy Market Operator (2022 – 2022)

• Managed offshore project delivery and migration execution activities.
• Improved planning accuracy and delivery efficiency through close collaboration with onshore leadership.
• Enhanced reporting governance and operational metrics tracking.

Project Manager at Debswana (2022 – 2022)

• Led offshore delivery, migration planning, testing coordination, and stakeholder communication.
• Managed releases, project execution, and quality governance across project phases.

QA Manager at Memorial Sloan Kettering (MSK) (2020 – 2021)

• Led Front-End QA across browser, device, UI, accessibility, API, and DB validations.
• Managed global QA teams and Agile testing governance.
• Collaborated with Microsoft teams and stakeholders for critical defect resolution and UAT success.

QA Manager / Business Analyst at ADNOC (2020 – 2020)

• Created enterprise-level testing strategy and governance plans.
• Designed automated defect tracking and reporting mechanisms.

QA Manager at BHP (2019 – 2019)

• Developed comprehensive test plans and managed large-scale QA execution.
• Improved defect management practices and mentored team members.

QA Manager at Highmark (2019 – 2019)

• Created end-to-end testing strategies covering browser and device compatibility.
• Led QA governance and UAT coordination successfully.

QA Manager / Automation Lead at Ecolab (2018 – 2019)

• Led QA teams for Web & Device applications and promoted automation adoption.
• Ensured timely defect resolution and successful UAT delivery.

QA Lead / Scrum Master at RBC – Royal Bank of Canada (2017 – 2018)

• Led QA delivery for enterprise banking applications.
• Facilitated Agile ceremonies, sprint planning, reviews, and team collaboration.

QA Lead & Test Architect at Roche C4800 (2016 – 2016)

• Designed automation architecture for medical instrument simulation.
• Established testing frameworks and coding standards.

QA Automation Lead at Hotstar (2015 – 2016)

• Built Selenium-based automation frameworks for web and mobile applications.
• Led Agile QA team and automation reporting.

QA Lead / Scrum Master at Client Service Manager (2012 – 2015)

• Managed Agile QA delivery, sprint ceremonies, and defect governance.
• Led backend, browser, database, and automation testing initiatives.

Senior Software Engineer at Shell (2011 – 2012)

• Performed integration, workflow, and system testing for enterprise applications.

Software Engineer at Client Service Reporting (2007 – 2011)

• Led end-to-end QA activities for SharePoint and MSBI applications.
• Worked onsite in Chicago collaborating with clients and stakeholders.

Bachelor of Engineering in Information Science & Technology – VTU, Karnataka (2006)