Remya Rahul
CLIENT RELATIONSHIP OFFICER
Talent
ThrissurMember since August 1, 2026
Sales & Customer ServiceTeam LeadershipCustomer Relationship Management
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Sales & Customer ServiceTeam LeadershipCustomer Relationship Management
About
Customer-focused professional with experience in retail operations, customer relationship management, and team leadership. Skilled in sales, customer service, CRM tools, and problem resolution with a proven ability to improve customer satisfaction and achieve business goals.
Experience
CLIENT RELATION OFFICER - IRISH EXPERT LLP - Thrissur
(2025-01 - 2026-02)
- Managed customer relationships and ensured customer satisfaction.
- Handled customer queries through calls, emails, and direct communication.
- Maintained CRM records and coordinated with teams for timely support.
- Resolved customer concerns efficiently and built strong client relationships
SENIOR ASSOCIATE - RELIANCE PROJECT AND PROPERTY MANAGEMENT - Thrissur
(2019-07 - 2024-05)
- Managed daily store operations and ensured excellent customer service
- Handled customer queries and resolved issues professionally
- Supported sales targets and improved customer satisfaction
- Managed inventory, billing, and product merchandising
- Coordinated with team members to maintain smooth store operations
- Trained and guided new staff when required
Customer Service Associate - Vodafone
(2018-08 - 2019-03)
Provided customer support and handled daily operations
Education
BA - Psychology - IGNOU (2025-06)
Plus Two - Humanities - GHSS Muttara
10th - PVHSS Perumkulam
Skills
CLIENT RELATIONSHIP OFFICER
