Nivya Prasad
Client Relationship Officer
Talent
BengaluruMember since September 9, 2026
CommunicationTeamworkProblem-SolvingCustomer Support
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CommunicationTeamworkProblem-SolvingCustomer Support
About
BCA graduate with 4 months of experience in customer support and client relationship management. Strong communication, problem-solving and teamwork skills. Looking for an opportunity to learn, grow and contribute to the organization.
Experience
Client Relationship Officer at ExpertCallers Solutions Pvt. Ltd. (2026-03 – 2026-06)
- Interacted with customers to explain products and services.
- Addressed customer queries and provided timely assistance.
- Maintained accurate customer records and documentation.
- Followed up with customers to ensure effective communication.
- Collaborated with team members to achieve daily targets.
- Maintained professional communication while interacting with customers.
Cyber Security Intern at EduPhoenix Solutions (2025-04 – 2025-06)
- Gained hands-on exposure to cybersecurity basics, assisted in data protection tasks, and improved documentation & teamwork skills.
- Developed a phishing URL detection system with an Android-based interface using Python, Flask, and MySQL. Contributed to frontend design and system architecture.
Education
Bachelor of Computer Applications in BCA – Koshys Group of Institutions, Bengaluru (2022-08 – 2025-05)
Skills
Client Relationship Officer
