Renuka

Oversee overall operations of all resorts under Nijaguna Hotels & Resorts Pvt. Ltd. Manage accommodation, guest services, F&B, housekeeping, maintenance and recreational activities. Ensure excellent guest relations, handle guest concerns and resolve complaints promptly.

General Manager (All Resorts Duties) - Nijaguna Hotels & Resorts Pvt. Ltd. - Chamarajanagar

(2026-04)

• Oversee overall operations of all resorts under Nijaguna Hotels & Resorts Pvt. Ltd.
• Manage accommodation, guest services, F&B, housekeeping, maintenance and recreational activities.
• Ensure excellent guest relations, handle guest concerns and resolve complaints promptly.
• Drive revenue growth through effective pricing, marketing, events and corporate bookings.
• Lead, supervise and coordinate all departmental teams across resorts.
• Monitor budgets, control costs and ensure profitable operations.
• Coordinate with vendors and ensure timely procurement of goods and services.
• Ensure compliance with safety, security and statutory regulations.
• Prepare daily, weekly and monthly operational reports for management.
• Implement marketing strategies to increase bookings and brand visibility.

Marketing & HR Manager - Veracious Builders and Developers Pvt. Ltd. - Bengaluru

(2011-10 - 2019-09)

• Managed marketing operations for real estate projects including branding, promotions and client engagement.
• Handled HR functions including recruitment, training, employee coordination and performance tracking.
• Prepared sales agreements and coordinated documentation.
• Managed cash handling, customer relations and project coordination.
• Handled PR activities, SEO, social media marketing (SMM) and digital marketing campaigns.
• Coordinated with internal teams, channel partners and external agencies to achieve sales targets.

R&D Manager (Registration & Documentation) - Vakil Housing Corporation - Bengaluru

(2009-05 - 2011-09)

• Managed property registration and documentation, including price lists, agreements and sale deeds.
• Guided customers through registration and coordinated with internal teams, external parties and banks.
• Ensured documentation was accurate and registration-ready within deadlines.

Store Manager - Spice Retails Ltd. - Cambridge Road, Bengaluru

(2007-05 - 2009-04)

• Managed two stores, daily operations and customer service.
• Controlled stock and inventory, raised indents and coordinated replenishment.
• Monitored sales performance and supported store promotions.

Sales & Marketing Manager - Upkar Developers - Chennai

(2006-05 - 2008-04)

• Managed sales and marketing for residential layout projects through the full sales cycle.
• Conducted site visits, presented projects and closed sales.
• Handled documentation, registration coordination, home-loan processing and cash records.

B.Com - Bengaluru University