Reshmi Ramachandran

MBA graduate specializing in Finance and Marketing with 4 years of experience as a Senior Operations Executive, including experience in HR Operations. Skilled in email management, document verification, data management, employee record maintenance, process coordination, and operational support. Experienced in reviewing and processing documents, maintaining accurate records, coordinating internal processes, and ensuring timely completion of operational activities.

Strong analytical, organizational, communication, problem-solving, and attention-to-detail skills, with the ability to manage multiple tasks efficiently.

Operations Executive - Uber Technology - Bangalore

(2022-11 - 2025-10)

• Managed day-to-day operational processes for an Uber-related client account.
• Performed document verification, data validation, quality checks, and discrepancy resolution.
• Maintained accurate employee and operational records and updated databases as required.
• Handled HR Operations activities, including employee documentation and record maintenance.
• Managed and monitored HR-related emails, ensuring timely review, response, and follow-up.
• Supported employee onboarding documentation and verification processes.
• Maintained attendance, employee details, and other HR-related records as required.
• Coordinated with internal teams for HR and operational process requirements.
• Prepared and maintained daily/weekly operational reports and trackers.
• Followed SOPs, company policies, quality standards, and data confidentiality requirements.
• Identified process discrepancies and coordinated with relevant teams for timely resolution.
• Ensured accuracy, productivity, and timely completion of assigned operations and HR tasks.
• Supported smooth coordination between HR and operations teams for day-to-day activities.

Senior Operations Executive - Krazybee Private Limited - Bangalore

(2026-01 - 2026-07)

• Managed day-to-day Operations and HR Operations activities.
• Handled and monitored official emails, including follow-ups and internal coordination.
• Managed HR-related email communication and routine employee requirements.
• Maintained and updated employee records, operational data, and trackers.
• Handled document processing and record maintenance as part of operational and HR activities.
• Reviewed documents for completeness and accuracy when required.
• Coordinated with internal teams for HR and operational requirements.
• Prepared and maintained MIS reports and operational trackers.

MBA - Finance & Marketing - KTU university (2020 - 2022)

BBA - Business Management - MG University (2017 - 2019)