Richa Taneja
Backend Support Executive
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About
Inform passengers about postponed and preponed schedule of flights through messages and calls.
Experience
Backend Support Executive - IBM Daksh - Chandigarh
(2014 - 2014)
- Inform passengers about postponed and preponed schedule of flights through messages and calls.
Computer Operator cum Coordinator - Manu Vatika Day Boarding Senior Secondary School - Budhlada, Punjab
(2017-09 - 2022-01)
- Coordinated administrative tasks related to computer operations.
- Managed data entry and documentation tasks efficiently.
Administration Department - Jindal International School - Rampur Mander, Distt. Mansa
(2023-04 - 2024-07)
- Control the collection of fees and maintain data in software.
- Oversee the examination process and ensure its smooth functioning.
Virtual Service Agent - Amazon web development Services - Work from home
(2024-08 - 2025-01)
Work from home as a customer service India call process, UK Chat Process.
- To resolve the customer queries by creating return, Refund for their products.
Technical Support/ Software Operator - Entab Infotech Pvt Ltd - St. Xavier School Bathinda; on-site (Hybrid)
- Maintaining data in Campus Care Software.
Education
B.Tech - Computer Science and Engineering - Kurukshetra University (2010 - 2013)
Three Year Diploma - Computer Engineering - KALPANA CHAWLA GOVT. Polytechnic (2007 - 2010)
Matriculation - S.B.P.D.A.V public school, Fatehabad (2005 - 2005)