Rinu Ratheesh

Results-oriented academic operations and administration professional with 7+ years of experience in student operations, branch administration, batch scheduling, examination workflows, faculty coordination, and records management. Skilled in utilizing ERP/CRM platforms and Google Sheets/Excel for MIS reporting, attendance monitoring, student grievance resolution, and SOP compliance across multi-branch institutional environments.

Assistant Manager – Academic Operations at Finprov Learning Pvt. Ltd. (2024-01 – Present)

• Manage end-to-end academic operations across multiple batches and branches, overseeing classes, attendance, timetables, and student documentation.
• Coordinate students, faculty members, branch teams, and academic heads to resolve operational issues and ensure timely course completion.
• Oversee batch allocation, branch shifting, class rescheduling, and academic progress tracking across ongoing cohorts.
• Manage examination workflows including scheduling, prerequisite eligibility verification, result tracking, and follow-ups for failed/absent students.
• Monitor student attendance and absenteeism trends; identify high-risk students and maintain audit-ready remarks and records.
• Maintain central ERP and Google Sheets databases to prepare MIS, attendance, examination, and branch performance reports while supporting SOP implementation and process improvement.

Administrative Officer at IMS Group of Institutions (2022-01 – 2024-12)

• Managed student onboarding, identity document verification, batch allocation, and maintained academic records using institutional CRM software.
• Coordinated examination registrations, fulfilled student operational requirements, and identified qualified candidates for placement cell follow-up.
• Prepared monthly institutional activity reports covering new student enrollments, fee collections, attendance, and administrative activities.

E-Administration Officer at DBFS Ltd. (2014-01 – 2017-12)

• Processed online KYC approvals and verified KYC applications and supporting legal documents for operational accuracy and completeness.
• Uploaded and maintained KRA and UCC portal databases; executed client profile and data modification requests.
• Maintained physical and digital archival records and prepared daily/weekly KYC verification and compliance summary reports.

Post Graduate Diploma in Public Relations & Advertising – Kerala Press Academy (Kerala Government Institute)

Bachelor of Science in Botany – St. Teresa's College (Affiliated to Mahatma Gandhi University)