Rishabh Agarwal

Results-driven Project Manager with 14+ years of experience leading AI transformation, engineering excellence, and digital delivery programmes for global Fortune 500 clients. Proven track record steering organisation-wide developer productivity initiatives — including a GitHub Copilot rollout to 1,500+ engineers achieving 40%+ active adoption within six months — and building data-driven programme governance using DORA metrics and predictive analytics. Skilled at aligning C-suite sponsors, cross-functional technology teams, and business stakeholders across complex, multi-workstream programmes.

Adept at translating engineering health data into executive narratives that drive investment and accelerate delivery. Brings deep expertise in Agile and hybrid delivery, risk and budget ownership, and programme governance at scale — the combination sought by product-led organisations undergoing DevOps, AI, and engineering transformation.

Project Manager at Infosys Limited (2021-03 – Present)

AI Transformation & Engineering Excellence

• Drove enterprise-wide GitHub Copilot adoption for 1,500+ engineers — led end-to-end programme delivery covering scoping, effort estimation, resource planning, stakeholder alignment, risk mitigation, and milestone governance; achieved 40%+ active adoption in 6 months.
• Architected AI-powered developer productivity dashboards leveraging DORA metrics (Velocity, Cycle Time, Deployment Frequency, First-Time-Right) — translated engineering KPIs into executive-ready insights, improving forecast accuracy by ~35%.
• Deployed predictive analytics models for sprint capacity planning, lifting estimation accuracy by ~30% and enabling data-driven release decisions across distributed engineering teams.
• Championed DevOps transformation practices within client engagements — embedded continuous improvement loops, retrospective cadences, and engineering health reporting into programme governance.
• Aligned C-suite sponsors, business owners, and cross-functional technology teams across competing priorities on Fortune 500 engagements — drove executive decision-making with data-backed programme health reporting and proactive risk surfacing.
• Maintained programme risk registers, defined proactive mitigation plans, and drove escalation protocols — preventing downstream delivery impact across AI and engineering transformation workstreams.
• Owned programme budgets end-to-end: tracked cost variance against plan, led cost forecasting conversations with sponsors, and surfaced ROI implications of scope changes early.
• Ran Agile sprint ceremonies, backlog grooming, and retrospectives across hybrid waterfall-agile programmes — adapted delivery model to client context while maintaining governance rigour.
• Monitored programme KPIs and periodic health metrics — presented data-backed project status to senior governance forums, enabling faster and higher-confidence executive decisions.

Project Lead – Global Application Intelligence at CAST Software India Ltd (2016-02 – 2021-03)

• Independently managed execution of application intelligence and modernisation programmes for Fortune 500 clients across BFSI and manufacturing — owned project plans, resource allocation, milestone tracking, and budget performance under predefined constraints.
• Built strategic client relationships with Accenture, Mercedes-Benz Financial, Mindtree, and IBM — delivered projects consistently exceeding satisfaction benchmarks across time, quality, and expectation management.
• Proactively identified programme risks and raised mitigation plans with operations leadership before issues impacted delivery — maintained zero critical delivery failures across a 5-year client portfolio.
• Led fortnightly and monthly review cadences with internal and client stakeholders on programme KPIs, delivery challenges, and performance metrics — documented action plans and drove all items to closure.
• Conducted executive-level workshops on application modernisation, technical debt management, and cloud readiness — positioned CAST's engineering intelligence platform as a strategic enabler for client CTO offices.
• Monitored capacity and effectiveness of ERP data integrations across client platforms — drove optimisation and process enhancement initiatives based on trend analysis and system health data.
• Managed programme documentation, financial review reporting, effort variance tracking, and case study development — building institutional knowledge assets for capability growth.

Project Coordinator / Consultant at Steria India Limited (2012-07 – 2016-02)

• Coordinated offshore-onshore delivery of application development and maintenance projects for European banking clients — managed logistics, documentation, and stakeholder communication to eliminate coordination gaps.
• Tracked project progress routinely and provided timely delivery alerts to operations managers and leads — supporting early risk identification across multi-site delivery teams.
• Introduced process improvements that reduced defect leakage and improved first-time-right metrics, contributing to measurable quality gains on enterprise code quality programmes.

Bachelor of Technology in Electronics & Communications Engineering – Amity University, Lucknow (2012)