Rishabh Jallan

A marketing strategist with a strong background in sports writing, armed with a Master's degree in football business.

Community Lead (Freelance) at Eleven Plus Inc (2025-10 – Present)

Drive community engagement through active posting, discussions, and moderation with industry experts around matchdays and trending football topics.

• Drive community engagement through active posting, discussions, and moderation with industry experts around matchdays and trending football topics
• Onboard new users by actively sharing and managing referral links
• Acting as the primary bridge between the community and the internal team, relaying feedback to improve product and user experience

Customer Service at WHACK Sports (2025-11 – 2026-04)

Handled customer queries, complaints, returns, and order-related issues with a solution-oriented approach.

• Handled customer queries, complaints, returns, and order-related issues with a solution-oriented approach
• Managed warranty inquiries and liaised with suppliers to assess claims and secure timely resolutions
• Contributed to revenue growth by supporting and influencing customer purchase decisions across online channels

Head of Community/Content Manager/Football Writer at SKOR Metaverse (2023-01 – 2025-10)

Led and hosted strategic X Spaces to drive engagement and enhance ecosystem visibility across Web2/Web3 audiences.

• Led and hosted strategic X Spaces to drive engagement and enhance ecosystem visibility across Web2/Web3 audiences, averaging 20,000+ listeners per space
• Managed investor outreach initiatives and fostered stakeholder relationships
• Handled community communications across key social media platforms

Freelance Football Writer at World in Sport (2022-10 – Present)

Covering all the latest football news, previews, and in-depth analysis.

• Covering all the latest football news, previews, and in-depth analysis
• Gathering statistics and background information on athletes and teams to write accurate and captivating stories
• Published 92 articles, generating a total of 617,200 reads

Marketing Strategist at Samba Digital (2022-03 – 2022-07)

Supported the marketing team in daily operations.

• Supported the marketing team in daily operations
• Managed inbound marketing strategies which included content and social media
• Supported B2B platforms/application projects related or integrated with CRM

Football Writer at Sporting Ferret and Football Express (2020-12 – 2022-01)

Wrote columns on various topics such as transfer related articles, injury updates and review of matches.

• Wrote columns on various topics such as transfer related articles, injury updates and review of matches
• Assisted Football Express in commencing a podcast

Executive Program in Sports Management – PILLAI/FIFA/CIES (2022-11 – 2023-06)

Professional Masters in Football Business – The Football Business Academy (2021-09 – 2022-08)