Ritesh Shukla

To work as a Biomedical Service Engineer where I can utilize my experience in installation, troubleshooting, and maintenance of medical equipment-to enhance equipment performance and ensure high customer satisfaction.

Service Engineer - Genworks Health Pvt. Ltd. - Gorakhpur, U.P.

(2025-04)

• Installation, configuration, and demonstration of GE ultrasound machines and X ray machines at customer sites.
• Performed preventive and corrective maintenance to reduce equipment downtime.
• Diagnosed hardware/software issues and coordinated with technical support team.
• Provided user training for system operation and basic troubleshooting.
• Managed AMC/CMC contracts, ensuring SLA compliance.
• Maintained service reports and updated CRM system regularly.
• Managed spare parts inventory and ensured timely replacement.

Service Engineer - Kirloskar Technologies Pvt Ltd. - Rudraprayag, Uttarakhand

(2024-08 - 2025-04)

• Troubleshooting and repair of medical equipment.
• Conducted preventive maintenance and calibration checks.
• Trained hospital staff on equipment usage.
• Maintained service records and compliance documentation.
• Coordinated with OEMs for advanced repair.

Junior Biomedical Service Engineer - Cyrix Healthcare Pvt Ltd. - Kanpur, U.P.

(2022-03 - 2024-08)

• Routine maintenance and troubleshooting of biomedical equipment.
• Maintained service log and AMC documentation.
• Provided technical support and training to users.
• Coordinating with OEMs and internal technical support teams for escalated repairs and part replacement.

Resident Engineer - Infocare Digital Systems Pvt. Ltd - Kanpur, U.P.

(2020-12 - 2022-01)

• Provided hardware/software support for Laptops, Desktops, Printers, and Networking devices.
• Training staff for proper equipment handling.

Three Year Polytechnic Diploma - Electronics Engineering - Govt Polytechnic Unnao (2018)

Bachelor of Science - CSJMU Kanpur (2015)