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Rithvik K V

Scrum master/Project manager/Jira Admin

Talent
Bengaluru, Bengaluru UrbanMember since October 3, 2023
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About

5+ years of varied industry experience in end-to-end delivery of large-scale projects in IT, Pharmaceuticals, Supply Chain, Manufacturing industries and early age startups, experience in implementing Agile methodologies (Scrum and Kanban) along with project management and product development management in projects as a Scrum master, Product owner and Agile project Manager. Coming from a mix of Start-Up, Service based industry and Big4 background along with his MBA skillset I have agile way of working with the team and understands customer centric culture along with importance of meeting the deadline within the stipulated time. In addition to that I have also driven clients with skills in Jira and Quality improvement with continuous Monitoring.

Experience

Work Experience

ASSISTANT MANAGER-SCRUM MASTER/PROJECT MANAGER-KPMG INDIA, BANGALORE

(MAY 2021 to present)

  • Worked with Clients in Pharma and Supply chain (JNJ/KENVUE) in Managing many E2E Data Excellence Programs.
  • Managed as a Scrum Master and introduced team to Agile to help them get results quickly, aligned the resources with agile and removed roadblocks to ensure deadlines were Met Involved in incorporating Agile methodology primarily Scrum for few KPIs as the business wanted an immediate deliverable solution in terms of front-end application. Work with the Product owner to align teams with the product vision, sprint goals, and other necessary information.
  • Worked as Project manager to develop detailed project plans along with allocation of resources and tried to remove impediments in order to complete the sprint deliverables within the project scope as per the stakeholder requirements and overseeing the full project lifecycle, from initiation to delivery, while ensuring adherence to project scope, timelines, and budget.
  • Transformed the team's waterfall mindset to Agile by introducing training with hands-on exercises, enabling rapid understanding of Agile delivery, involved in a project where the team was working in Waterfall which delayed the result by months. Facilitate groups and projects of 30 or more and coach multiple teams across the product.
  • Helped the team with incorporating Scrum ceremonies (Sprint planning, Daily Scrum, Sprint review and Sprint retrospective) along with JIRA tracking tool to keep a central repository of work done which helped them to achieve deadlines sooner and reduced the Scope creep by monitoring sprint velocity. Also Created an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflict via JIRA, MS teams and confluence.
  • Helped the business owners with Project scheduling, allocation of resources and project timeline with user stories and epic were created.
  • Helped backlog refinement of user stories in product backlog. Conducted training sessions for Jira and created documentation along with confluence for new features and functionality being released using Sprint reports. Communicated with subject matter experts (both internal and external) to understand business needs and/or prevent/resolve issues knowledge dept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
  • Helped the team to maintain the format of user stories after discussing with the team PO and tracked in JIRA with defined KPI and deadlines and helped the team to estimate story points using Modified Fibonacci series. Also, I have Coached product owners in creation and maintenance of the product backlog, including empirical planning.
  • Received accolades from multiple stake holders Understanding the business needs and identifying the underlying data to capture the scenarios. 
  • Administered and customized JIRA workflows, screens, permission schemes, and user management to align with Agile project management practices. Provided JIRA training and support to users, ensuring efficient utilization of JIRA for project tracking and collaboration and leveraged capabilities across the team and firm to solve local problems
  • Created and maintained JIRA dashboards and reports to provide visibility into project progress, team performance, and issue tracking.
PRODUCT MANAGER -BUSINESS ANALYST/SCRUM MASTER -R S CONSULTING SERVICES, CHENNAI

(NOVEMBER 2020 to MARCH 2021)

  • Responsible for overall Asset Management tool (SAAS)product for Startups and Medium Enterprises
  • Developed, Documented and Prioritized Road map in order to achieve product goals after weekly discussions with Internal and External Stakeholders along with Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team.
  • Liaised with clients every 3 days to develop deep understanding of business needs and Conducted Market Research and compared competitors pricing and positioning Strategies and Communicate organizational impediments to leadership: clear impediments for the team.
  • Documented User stories, Epics, Test Cases along with specifications and product features into detailed work order to communicate across team of 10 and build mandatory requirements using JIRA Confluence in Atlassian
  • Collected customer requirements, directed testing, and conducted continuous Evaluation validations every two weeks.
  • Created content and Digital Marketing for the Company website and online presence in social media platforms (FB, LinkedIn etc.)
  • Pitched in other products like "Range force” to Cybersecurity Academies

ASSOCIATE CONSULTANT - BUSINESS ANALYST/SCRUM MASTER – CAPGEMINI INDIA PRIVATE LIMITED, BANGALORE

(AUGUST 2015 to JULY 2018)
  • Selected to be part of a major Shared Service project for Analysis and Monitoring of more than 1500 Engagements spanning across important Geographies (Europe &Asia)
  • Drafted, Designed, Documented and Delivered Operational and Quality Automated reports with AAD dashboards and generate Insights using the Static Code Analysis Cast Application Intelligence Platform tool for 200 applications.
  • Worked as a Lean Six Sigma agent for project Identifying, Monitoring and Evaluating detailed analysis on tickets resolved for a team of 14 and appreciated the depths of Lean and Agile practices and principles, help teams appreciate them.
  • Helped in continuous quality control checks improvement using Scrum and Kanban tools every 48 hours and continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvement events.
  • Used Jira confluence to write User stories and acceptance criteria depending Upon requirements of the clients for 100 applications.
  • Recognized by management as a Top Contributor for displaying diligence and teamwork for excellent customer engagement and delivery for 100 applications.
  • Provided Solutions to the various Stakeholders for continuous Quality Improvement helping in better Client satisfaction.

Education

  • PGPM (Marketing and Operation) from Great Lakes Institute of Management 
  • BE, Mechanical Engineering, NITTE Meenakshi Institute technology (VTU) 
  • Grade 12 (CBSE), Army Public School, Bangalore 
  • Grade 10 (CBSE), D A V Public School, Ludhiana 

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