Rittika Singh

Executive Operations professional with 2.7 years of experience supporting administrative operations, managing high-volume workflows, and client communications. Proven track record of maintaining 100% data accuracy, resolving inquiries, and providing high-discretion administrative support to senior leadership.

Executive Operations at DU Digital BD Private Limited (2023-04 – 2025-11)

Bangladesh Visa Application Centre

• Provided ad-hoc administrative support to senior leadership by coordinating calendars, travel logistics, and email correspondence while maintaining confidentiality and discretion.
• Processed end-to-end visa applications for 15+ daily applicants with 100% accuracy, ensuring strict document verification and SOP compliance.
• Coordinated with internal teams and senior leadership to streamline executive communication and maintain seamless workflow operations.
• Handled incoming phone, email, and in-person inquiries, resolving complex issues calmly and discreetly.
• Maintained applicant records in CRM and tracked real-time status via the official portal, ensuring 100% data accuracy and privacy compliance.
• Executed daily payment reconciliations across cash, card, and digital payments, maintaining zero-discrepancy Excel reports for management.

Diploma in Cabin Crew Training – Applied Professional Training Pvt Ltd (2022-01 – 2023-01)

Class XII in C.B.S.E – B.D.Memorial International School (2020-01 – 2021-01)

Class X in C.B.S.E – G.S.S Girls' School, Kolkata (2018-01 – 2019-01)