Rittin Bagga

Dynamic professional with over 16 years of rich experience in leading pan-India transitions, operations strategy, facility management, vendor governance, and administrative functions. Recognized for successfully leading complex transitions and delivering operational excellence across diverse sectors. Adept at aligning facility operations with business goals while ensuring compliance, cost efficiency, and client satisfaction.

PAN India Transition Head – Operations Strategy - CLR Facility Services Pvt. Ltd. - New Delhi

(2022-08)

• Lead national transition planning and operational execution for new business portfolios.
• Develop end-to-end transition frameworks, including SOPs, SLAs, and governance models.
• Collaborate with senior leadership to align transition strategies with business goals.
• Successfully onboarded multiple large-scale clients with seamless operational handover.

North Transition Manager – Facility Management Services - BVG India Ltd. - Delhi NCR

(2018-01 - 2022-08)

• Managed full project lifecycle for client transitions across the northern region.
• Led cross-functional teams (HR, procurement, operations) to ensure smooth client integration.
• Conducted site surveys, resource planning, and vendor finalization aligned with budgetary goals.
• Implemented training modules on grooming, etiquette, and service excellence.
• Recognized with "New Performer Award" for delivering back-to-back successful transitions.

Zonal Operations Manager – Transition (North Zone) - Quess Corp Ltd. - Delhi NCR

(2016-05 - 2018-01)

• Designed and executed client onboarding and transition strategies across multiple locations.
• Facilitated process transformation for logistics, facility, and compliance services.
• Established SOPs, monitored KPIs, and ensured 100% client satisfaction.
• Awarded "Best Performer – Operations" for achieving transition excellence.

Assistant Facility Manager - Avon Facility Management Pvt. Ltd. at Tata Communications Ltd. - New Delhi

(2014-03 - 2016-05)

Facility & Maintenance Executive - V-Inspirer Facility Management Pvt. Ltd. at NIIT Ltd. - New Delhi

(2012-02 - 2014-03)

Bachelor of Commerce - B.Com Pass - Delhi University (2013)

Senior Secondary & High School - CBSE Board (2009)