Riya Kumari

To enhance my professional skills, capabilities, and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Front Desk Executive - Sparsh Pvt Ltd

(2025-10)

• Managed front desk operations, greeted visitors, handled incoming queries, and directed calls to appropriate departments.
• Maintained appointment schedules, guest logs, and managed day-to-day office administrative communication.
• Supported basic accounting, entry verification, visitor record maintenance, and administrative assistance.

Customer Care Executive - Digitide

(2025-04 - 2025-08)

• Handled customer inquiries, resolved product and service grievances efficiently, ensuring high customer satisfaction.
• Maintained accurate customer interaction records and follow-ups in the system database.
• Demonstrated strong communication, active listening, and problem-solving skills in high-volume customer queries.

B.Com Honours - Kolhan University (2021 - 2024)

Intermediate (12th) - Kerala Public School (2021)

Matriculation (10th) - Kerala Public School (2018)