Rocky Zore

Result-oriented and dedicated Banking Professional with proven experience in loan recovery, debt collection, and risk management. Expert in negotiating with overdue accounts, resolving non-performing assets (NPAs), and ensuring compliance with banking regulations. Possesses excellent communication, conflict resolution, and problem-solving skills to secure payments while maintaining strong customer relationships.

Field executive - RMS CREDIT SERVICE

(2019-05 - 2022-03)

• Conducted direct field visits to customers' residential and commercial locations for the recovery of overdue loan amounts and delayed payments.
• Handled face-to-face negotiations with delinquent customers and non-performing asset (NPA) accounts to secure immediate resolutions and settlements.
• Performed on-ground skip tracing and local verification to track and locate hard-to-reach or untraceable defaulters.

field executive - Q connect business solutions

(2022-05 - 2025-01)

• Evaluated the financial status and physical assets of customers on-site to propose feasible and structured repayment solutions.
• Maintained strict professionalism, transparency, and complete adherence to banking regulations, fair practices, and RBI guidelines during all field operations.

FIELD EXECUTIVE - RNFI SERVICE LTD

(2025-01 - 2026-05)

10TH - K.D.S.HIGH SCHOOL PATAN (2015-01 - 2016-01)

12TH - BALASAHEB DESAI COLLEGE PATAN (2017-01 - 2018-01)