Rohit Kumar

Experienced and self-motivated Account Manager with five years of experience overseeing sales figures and new account development. Proven track record of collaborating with sales teams to achieve goals, increase revenue gains and advance the sales cycle of the company. A strong leader with the ability to increase sales and develop strategies to retain customers.

Implementation Executive - Kredily HRMS & Payroll Software

(2025-03 - 2025-11)

• Handled implementation and onboarding for new clients for one and a half months, followed by a transition to the Customer Success team.
• Consistently met targets from the beginning of each month through effective upselling and cross-selling strategies, tailored to customer needs and feedback. Develop and implement strategies to improve customer satisfaction and retention rates.
• Collaborated with the Support and Product teams to enhance the overall product experience based on customer insights and feedback. Follow up with potential customers by providing product usability.
• Actively gaining knowledge of HRMS software features, including Payroll, Leave Management, Attendance, Letter Generation, E-Exit, Expenses, and Tax modules (such as Investment Declarations).
• Progressively building knowledge in Biometric Integration and Bank Integration to support seamless HRMS operations.
• Developing hands-on experience in configuring and managing Geo-fencing and GPS-based attendance tracking systems.
• Gaining familiarity with statutory compliance processes such as PF, ESI, and TDS within HRMS platforms
• Learning to troubleshoot and support end-users with payroll discrepancies and tax-related queries
• Participating in cross-functional meetings to align product updates with client
• Client site visit for Implementation and Software Training for employees Maximum 1500, I have handled in my Profile

Sales and Marketing Manager - Laxmi Agency - Bokaro Steel City, India

(2020-12 - 2023-12)

• Conducted market research to identify new business opportunities and stay ahead of industry trends.
• Improved brand visibility with well-executed promotional campaigns and engaging social media content.
• Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Created and expanded sales presentations to new and existing customers, increasing net sales revenue by 115% in sales.

Bachelor's - MECHANICAL ENGINEERING - GURU GHASIDAS CENTRAL UNIVERSITY (2017-08 - 2022-04)