Business Unit Head - Pioneer Consulting Services LLC
(2025-09)
- Spearheading client partnerships with TEKsystems, Xforia, Boston Technologies, and TAVANT, ensuring seamless delivery and relationship growth.
- Leading daily strategic calls with client Talent Acquisition teams to align hiring priorities and accelerate decision-making.
- Expanding business reach by actively networking on LinkedIn and securing new points of contact across client organizations.
- Driving operational excellence through daily performance reports and transparent communication with senior management.
- Managing and mentoring a team of 4 recruiters, setting ambitious weekly/monthly targets and coaching them to exceed expectations.
- Implementing structured performance dashboards to track recruiter productivity and client satisfaction.
- Introducing process improvements in candidate submissions and reporting workflows, resulting in faster turnaround times.
- Building long-term client trust by consistently delivering high-quality talent aligned with project needs.
- Representing Pioneer Consulting in business development discussions to identify new opportunities and expand market presence.
- Championing recruiter development through training sessions on sourcing strategies, negotiation, and client engagement.
- Strengthening Pioneer Consulting's brand visibility by leveraging LinkedIn outreach and thought leadership content.
Health and well-being - CareerBreak
(2024-10 - 2025-06)
- Took a doctor-advised break to prioritize rest and recovery, focusing on maintaining consistent night sleep and overall health.
- Used this period to recharge physically and mentally, ensuring long-term sustainability in high-performance roles.
- Continued professional development through industry reading, online learning, and staying connected with staffing networks.
- Returned with renewed energy, sharper focus, and improved work-life balance strategies to drive future success.
Business Unit Head - TechStar Group/Robustware INC - Noida
(2023-05 - 2024-09)
- Directed operations of the Noida branch, overseeing daily transactions and ensuring smooth business continuity.
- Led a team of 17 professionals, including 3 Account Managers, 2 Leads, and recruiters, driving performance and accountability.
- Managed key client accounts such as HCL, LTIMindtree, CTS, Accenture, and Xebia, while handling direct requirements from Sagent, Microsoft, Toyota, and Mr. Cooper.
- Built and strengthened relationships with Talent Acquisition partners across Delhi NCR, securing new requirements and enhancing client responsiveness.
- Ensured consistent business flow for the Noida branch by aligning client demand with recruiter output.
- Set and monitored daily, weekly, monthly, and quarterly targets, fostering a culture of achievement and continuous improvement.
- Maintained and optimized ATS (Ceipal) usage, ensuring accurate database management and streamlined candidate tracking.
- Conducted performance audits of team members, providing feedback and coaching to elevate delivery standards.
- Led recruitment and selection of new recruiters and managers, aligning hiring with organizational growth needs.
- Reported directly to India's Operations Head and the CEO, providing strategic updates and branch performance insights.
Sr. Account Manager - IDC Technologies, Inc. (Wipro Account) - Noida/Milpitas, CA
(2017-09 - 2023-05)
Employment Duration: 5 Years 8 Months
- Interacting with the clients, maintaining the accounts, requirements gathering, and handling delivery issues of Recruit.
- Building strong relations within Wipro to make sure that we are getting enough requirements from our client and getting confirmations from the client.
- Handling all accounts that come under CBU (Customer Business Unit) program of Wipro. Working very closely with the POC.
- Setting up Quarterly Targets with the TAs and trying to achieve almost every quarter.
- Handling a Big Team of 10+ Recruiters including 2 AMs.
- Working with different domains and Programs of Wipro.
- Daily calls with the TAs for updates and new requirements, handling exclusive requirements.
- Building relations with new TAs joining Wipro.
- Scheduling interviews with the candidates and coordinating with the Panels and TAs for updates.
- Handling Recruit positions of Wipro daily. Gathering Data and updating reports daily.
- Has been awarded with Rising Star of IDC in 2018.
Account Manager - Themesoft Inc. (Wipro Account) - Noida/Dallas, TX
(2016-11 - 2017-09)
Employment Duration: 11+ Months
- Managed client interactions, account maintenance, and requirement gathering, ensuring smooth delivery of both contract and permanent staffing solutions.
- Partnered directly with technical panels across BFSI accounts to align hiring strategies with project needs.
- Conducted daily client calls to capture updates, secure new requirements, and strengthen long-term relationships.
- Coordinated interview scheduling for candidates, optimizing alignment with client availability and reducing turnaround time.
- Produced and maintained daily reports and data dashboards to track progress and provide transparency to management.
- Led a team of 5 recruiters, setting performance targets and mentoring them to achieve consistent results.
- Built new relationships with points of contact at Wipro, expanding business opportunities and enhancing client responsiveness.
Account Manager (CTS), Xavient - Diverse Lynx, Noida - Noida
(2016-06 - 2016-11)
Recruitment & Client Delivery Management
- Managed client accounts and requirements, ensuring smooth delivery of both contract and permanent staffing solutions.
- Set and monitored daily, weekly, and monthly team targets for submissions, interviews, and placements, driving consistent performance.
- Screened and shortlisted candidates to ensure only high-quality profiles were presented to clients.
- Initiated process improvements by identifying service delivery gaps, implementing solutions, and enhancing efficiency.
- Conducted regular one-on-one sessions with recruiters, creating action plans to uplift bottom performers and strengthen overall team output.
- Directed end-to-end recruiting activities — pipelining, sourcing, screening, and interviewing — resulting in higher fill ratios and faster turnaround times.
- Collaborated with top management in weekly and bi-weekly meetings to align recruitment strategies with organizational goals.
- Trained and mentored new recruiters, equipping them with process knowledge and client expectations to accelerate ramp-up.
- Led a team of 5 recruiters (2 senior, 3 junior), fostering collaboration, accountability, and professional growth.
Business Development Manager/Lead (Hexaware, CTS) - Peafowl Inc.
(2016-04 - 2016-05)
- Managed and nurtured relationships with 4 key clients over 2 years, ensuring consistent delivery and satisfaction.
- Oversaw invoicing, payment follow-ups, and financial reporting, maintaining accurate records and smooth cash flow.
- Led a team of 7 recruiters, tracking performance and driving results across daily, weekly, and monthly targets.
- Directed fulfillment of 5–10 client requirements per day, optimizing recruiter output and turnaround times.
- Trained and mentored 5 junior recruiters, guiding them through sourcing, screening, and client engagement processes.
- Expanded business opportunities by building a pipeline of new clients and strengthening existing partnerships.
- Developed and maintained a database of US Citizens and Green Card candidates to support diverse hiring needs.
- Partnered with Telecom and Banking sector clients, including TR1 and implementation partners, to deliver specialized staffing solutions.
- Stepped in as Senior Recruiter for niche roles such as Architect positions, ensuring high-quality submissions.
- Specialized in C2C, 1099, and W2 hiring models, aligning talent solutions with client requirements.
- Generated monthly purchase orders (FTE and contract) to streamline financial and operational processes.
IT Recruiter/Team Lead - MetaOption LLC.
(2013-03 - 2014-03)
- Led a team of 5 recruiters (3 junior, 2 senior), driving collaboration and ensuring timely, high-quality submissions.
- Coordinated daily client deliverables, stepping in to manage accounts directly when the Account Manager was unavailable.
- Trained new recruiters on US staffing processes, equipping them with sourcing, submission, and compliance skills.
- Designed and implemented a new rate confirmation email and submission format, improving efficiency and client communication.
- Specialized in C2C and W2 hiring models, building strong pipelines of US Citizens and Green Card candidates.
- Partnered with major telecom clients including AT&T, Tata ELXSI, and Verizon, delivering on diverse technical requirements (Java, BA, QA, Oracle, RF Engineer, DSL/VDSL Engineer, PM, etc.).
- Oversaw job portal operations (Dice, Monster, TechFetch, CareerBuilder), ensuring postings were current and access secure.
- Conducted regular team and manager meetings (weekly and bi-weekly) to review performance, align priorities, and resolve challenges.
